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Aya Sabbagh, Recruitment Planning

Aya Sabbagh

Recruitment Planning·Qatar Foundation.

Qatar

Bachelor's degree, Bachelor of Science in Computer Engineering

Work experience

Total years of experience: 6 years, 5 months

Recruitment Planning

January 2012 - October 2012

Qatar Foundation.

Doha, Qatar

January 2012 - October 2012

Report Directly to the Head of Recruitment Planning
Support Head of Recruitment Planning in identification of Manpower requirements, development of strong international network of recruitment agencies, budget control and developing policies & procedure.
Sourcing & shortlisting local & international candidates of all seniority levels for different departments and centers within/under QF.
Recruitment focal point for number of departments/ Centers processing all full time, temporary, freelance and trainees recruitment requests
Identifying directorates/ centers needs of Qatari National Trainees and assisting them to accomplish their Qatarization Plan.
The only focal point for Receiving CVs, filtering, shortlisting, interviewing, identifying, and processing recruitment requests of Qatari fresh graduates and junior Qatari Nationals to fill targeted positions.
Organizing & Participating in Career Fairs & Recruitment Campaigns.

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

Senior Recruitment Officer

August 2008 - February 2010

Abu Dhabi Commercial Bank (ADCB)

Abu Dhabi, United Arab Emirates

August 2008 - February 2010

 Reviewing and updating Recruitment, Manpower Planning and Emiratization Policies, processes and procedures.
 Creating customized measures for internal process efficiency, internal customer satisfaction, contribution to business outcomes/ results and external partner performance.
 Planning and preparing Line Surveys on effectiveness of Recruitment Services.
 Participated in preparing Initial guidance materials on Selection Methodologies and developed Training Modules to refresh/ educate line management in recruitment and selection methodologies and processes.
 Assisting the Manpower Planning team and Department Heads in preparing the yearly budget and manpower plan.
 Creating and Updating Positions/ Hierarchies to match the budget and ongoing approved changes.
 Managing the proactive sourcing of candidates to facilitate the requirements of the Bank.
 Interviewing for senior roles on behalf of the HR department and making final recommendations.
 Developing and updating HR related internal requisition forms, checklists, applications and matrices.
 Part of the ADCB Alumni program; active management of re-hirable leavers through database, and working with Marketing to develop quarterly Alumni Newsletter.
 Performing Supplier pre-qualification/ re- qualification criteria matrix, to include performance and pricing elements, for agents, search firms and ‘tryout’ firms.
 Reviewing, ranking and selecting partners as preferred/ approved supplier(s) list(s) and ensuring Service Contracts in place to ensure coverage for all levels and specializations of business groups.
 Developing Business Relationship with group heads and line management.
 Part of Employee Engagement Program discussion group; analyzing surveys’ results, identifying problems, making recommendations, and following up on approved recommendations implementation.

Company industry:
Banking
Job role:
Human Resources and Recruitment

Recruitment Consultant

April 2008 - July 2008

Manpower Middle East

Abu Dhabi, United Arab Emirates

April 2008 - July 2008

 Obtaining correct job briefs from employers according to their requirements.
 Conducting CV searches on the company’s website.
 Conducting telephonic and personal interviews to candidates to determine if candidates are suitable for any current opening/s or for retention on the section database for the future.
 Screening and short listing candidates for vacancies.
 Providing the client with candidates’ professional and personality profiles.
 Educating and counseling candidate to help them succeed in interviews.
 Provide advice to clients/candidates on salary levels, trainings and career opportunities.
 Focusing on business development to increase portfolio and bring in new jobs for the section and the branch by initiating sales calls, research and networking.
 Retaining existing clients by providing an efficient and effective service at all times.
 Developing a closer working relationship to gain trust and confidence to promote business.
 Visiting new and existing clients to take face-to-face job descriptions of vacancies.
 Following up with clients to confirm suitability of short listed candidates.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Supervisor - Raw Materials & Inventory Department

July 2006 - March 2008

ExxonMobil

Dubai, United Arab Emirates

July 2006 - March 2008

 Preparing job descriptions for all positions in the Raw Materials & Inventory Department.
 Liaising with the Human Resources department regarding vacancies in the Raw Materials & Inventory Department.
 Member of the Policy Review Team.
 Developing department internal processes and procedures.
 Conducting interviews together with the Division Manager for all positions in the department.
 Performing pre-appraisal meetings and submitting the results to the Division Manager as part of the appraisal exercise.
 Analyzing Raw Materials’ consumption and demand monthly as well as yearly.
 Preparing Raw Materials Plan for production monthly as well as yearly.
 Communicating Raw Materials analysis and Demand with Supply & Demand team.
 Contact point with Raw Material Suppliers locally and internationally.
 Preparing and Placing Purchase Orders with Raw Materials Sources

Company industry:
Petrochemicals & Refined Petroleum Products Manufacture
Job role:
Purchasing and Procurement

International Business Assistant

February 2005 - June 2006

Belgacom International Carrier Services

Dubai, United Arab Emirates

February 2005 - June 2006

 Assisting Regional Director in scheduling candidates’ interviews.
 Providing orientation to new employees.
 Arranging and providing trainings to new employees.
 Assisting Regional Director in updating and maintaining personnel policies and procedures.
 Ensuring all types of employee allowances, benefits and reimbursement claims are processed efficiently.
 Managing International Accounts.
 Perform market research to maintain quality, performance and service level.

Company industry:
Telecommunications
Job role:
Support Services

Dedicated Customer Professional

August 2004 - January 2005

Sahm Technologies - EMMAR Properties

Dubai, United Arab Emirates

August 2004 - January 2005

 Analyzing and solving technical problems.
 Processing technical reports received from Field Engineers.
 Processing customers' calls and following up complains.
 Estimating services expenses and tariffs.
 Mastered HP OpenView Software for IT management purposes.

Company industry:
IT Services
Job role:
Customer Service and Call Center

Education

American University of Sharjah

June 2004

June 2004

Bachelor's degree, Bachelor of Science in Computer Engineering

United Arab Emirates

Skills

Professional Services Management
Expert
Professional Services Management
Expert
HR Strategy
Expert
HR Strategy
Expert
Partner Recruitment
Expert
Partner Recruitment
Expert
Creating Processes
Expert
Creating Processes
Expert
Selection Processes
Expert
Selection Processes
Expert
Interviewing Skills
Expert
Interviewing Skills
Expert
Professional Services Management
Expert
Professional Services Management
Expert
HR Strategy
Expert
HR Strategy
Expert
Partner Recruitment
Expert
Partner Recruitment
Expert
Creating Processes
Expert
Creating Processes
Expert
Selection Processes
Expert
Selection Processes
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Training
Behavioral Competency Workshop
ADCB In-house Training
Mar 2009
Competency Based Interview Skill Workshop
Arabian Assessments & Development Center
May 2012
Customer Service Training
ADCB In-house Training
Dec 2009
Job Analysis and Job Description Writing Workshop
Meirc Training & Consulting
Apr 2012