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Rima Nasr, Customer Service

Rima Nasr

Customer Service·Syrian American Medical Center

Qatar

Diploma, Institute of Fine Arts

Work experience

Total years of experience: 7 years, 7 months

Customer Service

January 2014 - October 2014

Syrian American Medical Center

Doha, Qatar

January 2014 - October 2014

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Customer service (supervisor)

January 2013 - January 2014

Boston Medical care

Doha, Qatar

January 2013 - January 2014

January 2013 - May 2013 Boston Medical care (QATAR)
Customer service (supervisor)

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Administrative Director

January 2012 - September 2012

Bin Muftah Medical Center

Doha, Qatar

January 2012 - September 2012

Company industry:
Medical Hospital
Job role:
Management

Broker

January 2009 - October 2011

Homeplex Real Estate

United Arab Emirates

January 2009 - October 2011

January 2009 -October 2011: Homeplex Real Estate (DUBAI) United Arab Of Emirates
(Broker)

Company industry:
Real Estate
Job role:
Accounting and Auditing

Supervisor

October 2005 - November 2007

Al Dana agency

United Arab Emirates

October 2005 - November 2007

October 2005 - November 2007: Al Dana agency (DUBAI) United Arab Of Emirates
(Supervisor)


Job description:
• Greet Customers, determined each customer requirements.
• Receive inventory and observed merchandize to recognize items to be replenish/ re order.
• Responsible for typing reports, memos and other correspondence.
• Can work and develop relationships with existing and future customers.
• Can work independently or with team member or merchandize set.
• Can develop work relationships with store employees.
• Sound ability to work well under pressure and complete many repetitive tasks.
• In depth ability to work well on a team.

Information:

Company industry:
Pharmaceutical Manufacturing
Job role:
Engineering

Education

Institute of Fine Arts

January 2004

January 2004

Diploma, Institute of Fine Arts

Syria

GPA (percentage): 90%

GPA (percentage): 90%

2004: Institute of Fine Arts, Damascus, Syria

Skills

Customer Service
Expert
Customer Service
Expert
Secretarial
Expert
Secretarial
Expert
ACCESS
Intermediate
ACCESS
Intermediate
CORRESPONDENCE
Expert
CORRESPONDENCE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
EXCEL
Expert
EXCEL
Expert
GREET
Expert
GREET
Expert
INVENTORY
Expert
INVENTORY
Expert
PHOTOSHOP
Beginner
PHOTOSHOP
Beginner
PUBLISHER
Beginner
PUBLISHER
Beginner
TYPING
Expert
TYPING
Expert
WORD
Expert
WORD
Expert
Customer Service
Expert
Customer Service
Expert
Secretarial
Expert
Secretarial
Expert

Languages

Arabic
Expert
English
Expert