IT Administrator
Sharjah Grand Hotel
Total years of experience :16 years, 6 Months
• Maintain entire network of the Company.
• Configure & update Anti- Virus software
• Monitor and remove virus, spyware, and other non-authorized software
• Manage Active Directory users and objects
• Installation and Configuration of MS Outlook
• Provide the support for end-users, 2tier & 3tire.
• Installing and Configuring Printers & Scanners
• Configure the Firewall
• Install and configure Server O/S
• Manage Internet connection.
• Backup and Restore Database and User Files.
• Performs hardware, software and network upgrades
• Troubleshoot and resolve all problems encountered with hardware and software.
• Installed and configured workstations/laptops while providing IT support to all end users to ensure efficient system usage.
• Planned and Setup the installation of Wireless Access Points
• Handled Remote Desktop connections
• Monitor system performance and provide security measures, troubleshooting and maintenance as needed.
• Assist users to diagnose and solve their problems
• Design and implement systems, network configurations, and network architecture, including hardware and software technology, site locations, and integration of technologies
• Maintain the peripherals, such as printers, that are connected to the network
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media
• Install and Configure the PCs and Servers.
• Install & update the Anti Virus
• Installation and Administration of PC’s, software’s and application packages.
• Create Active Directory users, groups and OUs and assign group policies according to requirements
Cisco Certified Network Associate
BA Economics
• HSC (Passed from Board of Higher Secondary Examination Kerala)