Computer Engineer
Emirates Computers
Total years of experience :9 years, 9 Months
IT Support Engineer, Eborder Project, Sharjah Airport
-Application Installation, Configuration, Updating, testing and Troubleshooting e-Border gates, and Counters.
-Installation, Configuration and Troubleshooting Hardware, Software and Biometric System.
-e-Border Servers Administration.
-verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
-Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary
-End User Support including diagnosis of printers, PC hardware and software problems
-Supporting the roll-out of new applications, following diagrams and written instructions to repair a fault or set-up a system, testing and evaluating new technology
-Maintain and monitor asset management inventory including servers, desktops, and network
-Responsible for Installation, Configuration, Updating, testing and Troubleshooting Windows Server, Active Directory Objects, Domain Controller, DNS, DHCP, Group Policy, permissions and access rights.
-Administered troubleshooting of hardware/software issues of computers, laptops, printers, scanners and network devices.
-Configured and updated new software/ hardware, LAN switches, routers, IP Phones and internet connectivity.
-Uphold and manage computer networks and related computing environments, including computer hardware, systems software, applications software and all configurations.
-Provided support to end users on hardware/ software issues, computer workstations/ laptops, and LAN problems troubleshooting.
-Install, configure and upgrade working systems and software, change specific application for use in departments, Install, assemble and configure computers.