Receptionist/Data Encoder
SAFA YANBU HOSPITAL
Total years of experience :12 years, 4 Months
Answer and screen incoming calls
•Handle and redirect customer queries
•Take and distribute messages
•Manage all visitors
•Organize incoming and outgoing mail
•Coordinate meetings and appointments
•Assist with organization of company functions and events
•Prepare letters and documents
•Utilize MS Office fully in daily tasks and responsibilities
•Set up and maintain accurate data management systems
•Research and retrieve information
•Maintain a professional reception area
•Handled customers on the phone and in person
•Resolved customer queries
•Managed and redirected customer complaints
•Processed customer orders
•Recorded all customer interactions
•Prepared letters and emails to customers
•Followed up with customers