Brand Ambassador
IML Group
Total years of experience :20 years, 7 Months
Currently working as brand ambassador for Virgin Mobile.
Promoting Nestle products.
Drive sales and service through goal setting, coaching, motivating/inspiring, development, accountability/follow-up and recognition.
Ensure consistent performance of myself and sales team.
Lead sales efforts to achieve and exceed Stores Targets.
Ensure that Retail Store represents the best in design through visual merchandising and house-keeping.
Maximize sales and profitability through interpretation of visual objectives and directives (regular, promotions etc.) to create a strong visual impact.
Ensure the Store is in compliance with loss prevention and safety procedures.
Manage all operational procedures to maximize profit including deliveries, staff scheduling, sales processing, stock management, client data base, inventories and store expenses.
Maintain a positive and productive work environment.
Complete monthly staff reviews and Personal Development Plans.
Implementation of store sales policies and procedures. Monitoring staff sales performance to insure customers are satisfied with our service, and sales target are met.
Monitoring the achievement of sales target which includes a report of staff performance, evaluation of areas and identifying where the further training is required to achieve the target.
Keeping staff meetings in order to improve communication with staff members and reinforce sales targets and achievements.
Providing feedback to the management and the staff about sales performance.
Ordering stock on a weekly basis.
Dealing with buyers and suppliers.
Monitoring and training all staff members.
Greeting customers and help them identify their needs.
Demonstrating product knowledge in order to increase sales.
Organizing products and displays on daily basis.
Ensuring customer satisfaction.
Organizing the cash register, receiving payment from the customer and bagging the products that were purchased.
Reaching a monthly target.
Managing daily operations of the cafe.
Ensuring all operations are consistent and precise in accordance with the cafe culture.
Providing excellent customer service.
Recruiting and training waiters for the cafe.
Devising and developing programs to generate sales and client’s loyalty.
Internet cafe administration, hardware and software troubleshooting.
Handling financial transactions.
Customer service.
Entering and processing data information accurately into various computer applications to ensure data integrity.
Entering and processing data information accurately into various computer applications to ensure data integrity.
Helping reconcile and processing Accounts Receivable and Accounts Payable to ensure accurate and timely collections and payments.
Assisting with projects and ongoing operations in a thorough manner in order to guarantee accurate information and completion of tasks.
I finished specialized High School in Belgrade, Serbia where my education was focused on administrative and computer skills; economy, business and accountancy; banking and marketing as well as management. During my final year of school I completed my graduation assignment in marketing with maximal grade. Currently I am taking Cambridge business course in Business Academy in Belgrade for Cambridge Business Certification.