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Jasmine  Alqoleesh , member relations

Jasmine Alqoleesh

member relations ·Nowgym

Kuwait

Bachelor's degree, Literatures And Civilizations Of English-speaking Countries

Work experience

Total years of experience: 1 years, 7 months

member relations

December 2023 - April 2024

Nowgym

Al Kuwait, Kuwait

December 2023 - April 2024

Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to members accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.

Company industry:
Sales Outsourcing
Job role:
Sales

social media

May 2023 - July 2023

Taw9eel

Al Kuwait, Kuwait

May 2023 - July 2023

bringing engagement to the application by responding to comments and handling complaints. working on captions and video content for taw9eels latelest products.

Company industry:
Marketing
Job role:
Marketing and PR

secretary

June 2022 - September 2022

Fitnessity

Al Kuwait, Kuwait

June 2022 - September 2022

organizing files, preparing documents, managing office supply inventory, scheduling appointments and also welcoming clients, answering their questions and handling complaints

Company industry:
Hospitality & Accomodation
Job role:
Secretarial

Facilitator

February 2018 - August 2018

Sheikh Abdullah Al Salem Cultural Center

Al Kuwait, Kuwait

February 2018 - August 2018

provided a warm and safe learning environment for
family's.

. being aware of, outlining cases and needs to program
executives.

. answered questions and provided help for visitors at the
museum.

. Monitored field trips and special events to maintain
safety.

. gave tours of the museum to special guests and
ambassadors.

. Collaborated with head of my department to identify
areas in need of improvement and implemented solutions.

Company industry:
Tourism, Museum, & Cultural
Job role:
Hospitality and Tourism

musuem facilitator

February 2018 - August 2018

Sheikh Abdullah al Salem cultural center

Al Kuwait, Kuwait

February 2018 - August 2018

Company industry:
Tourism, Museum, & Cultural
Job role:
Hospitality and Tourism

Education

Arab Open University - Kuwait

July 2028

July 2028

Bachelor's degree, Literatures And Civilizations Of English-speaking Countries

Kuwait

currently studying English literature at AOU

Skills

Hospitality
Expert
Hospitality
Expert
C
Beginner
C
Beginner
hospitality
Beginner
hospitality
Beginner

Languages

English
Native Speaker

Hobbies

  • travel and tourism, learning new languages and learning about different cultures