Administrative Assistant
Mega Mile Trans International Cargo Services Inc.
Total years of experience :1 years, 11 Months
• Ensure the smooth running of an office on a day to day basis.
• Perform administrative and office support, such as typing, dictation, spreadsheets creation, faxing and maintenance of filing system and contact database.
• Provide full secretarial and admin support to the team.
• Screening phone calls, inquiries, requests and handling them when appropriate, relaying messages to the appropriate party.
• Developed content and appreciation post on company social media pages, including World Compliment Day, World Kindness Day and many more.
• Assisted in the preparation of official receipts, acknowledgment receipts, and billing invoices for client transactions.
• Ability to organize and manage both physical and digital file systems, including document categorization, storage optimization, and confidentiality maintenance as necessary.
• Ability to assist meeting coordination activities, including agenda preparation, material distribution, minute-taking, and action item follow-up. Also skilled in setting up teleconferences and video conferences for virtual meetings.
• Provide full secretarial and admin support to the project team and department to ensure the smooth running of the department operations.
• Handling incoming communications such as emails and formal letters.
• Answering calls, taking messages and handling correspondence.
• Set up document control room and maintain confidential document filing and storage requirements as per company policy and best practices.
• Creating quotations and LPO for the customers and provide them a brief overview of the units.
• Answering client’s inquiries and concerns via texts, phone calls, emails, and in-person visits to our office.
• Promoting google advertisements by coming up with interesting captions and eye-catching posters.
• Demonstrates expertise in different truck, trailer, and accessory types. Capable of efficiently communicating product features, advantages, and specs to potential customers.
• Provides all quotation data and secures consumer transactions.
• Examines issues and creates solutions to address client complaints.
Pre-Professional Experience
• Developed promotional content aimed at boosting student applications.
• Contributed to the Task Management and Review Team.
• Managed the evaluation of intern attendance, daily reports, weekly reports, and overall performance.
• Strong written and verbal communication skills to effectively convey information, collaborate with team members, and provide updates on progress during virtual meetings.