Customer Service Advicer
City Link
Total years of experience :12 years, 10 Months
Customer service, talking over phone with UK customers regarding there queries related to the courier service that company offers.
Worked for American broadband telecommunications company popularly known as Verizon, providing technical support to resolve internet or phoneline related issues.
➢ Completed Masters in Software Radio Mobile Communication System from University of Hertfordshire, Hatfield, UK Current grade is A (2:1) or 67% with 82% in RMCS module. Project : Multiplexing for NGA Networks My ambition is to work at the forefront of the technology with the ability to find innovative solutions to the changing needs.By pursuing the Master of science, Radio Mobile Communication course from a college of repute, I understood the latest protocols used in the implementation of robust and secure mobile communication systems. I look forward to working with a team of professionals and take my organization to the pinnacle of success. . Values: Challenge, Dedication, hardwork , open mindedness ,curiosity, Vision Professional Goal: Mobile System Design Engineer
➢ B. Tech (Electronics and Communication) from B.S.Dr.B.R. Ambedkar College of Agricultural Engineering And Technology, Etowah (U.P) in 2010 with 7.15 OGPA. ➢ GRE - 1240/1600 ➢ Toefl - 85/120
➢ 10+2 from CBSE in 2005 with 70% marks
➢ 10 from CBSE in 2003 with 85% marks