Gaurav Tyagi, Customer Service Advicer

Gaurav Tyagi

Customer Service Advicer

City Link

Lieu
Royaume Uni
Éducation
Master, Radio Mobile Communication System
Expérience
12 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 10 Mois

Customer Service Advicer à City Link
  • Royaume Uni
  • Je travaille ici depuis avril 2012

Customer service, talking over phone with UK customers regarding there queries related to the courier service that company offers.

Technical Support Executive à IRIS Technologies
  • Inde - Kanpur
  • juin 2010 à février 2011

Worked for American broadband telecommunications company popularly known as Verizon, providing technical support to resolve internet or phoneline related issues.

Éducation

Master, Radio Mobile Communication System
  • à University of Hertfordshire
  • avril 2013

➢ Completed Masters in Software Radio Mobile Communication System from University of Hertfordshire, Hatfield, UK Current grade is A (2:1) or 67% with 82% in RMCS module. Project : Multiplexing for NGA Networks My ambition is to work at the forefront of the technology with the ability to find innovative solutions to the changing needs.By pursuing the Master of science, Radio Mobile Communication course from a college of repute, I understood the latest protocols used in the implementation of robust and secure mobile communication systems. I look forward to working with a team of professionals and take my organization to the pinnacle of success. . Values: Challenge, Dedication, hardwork , open mindedness ,curiosity, Vision Professional Goal: Mobile System Design Engineer

Baccalauréat, Electronics and Communication
  • à Ambedkar College of Agricultural Engineering And Technology
  • juin 2010

➢ B. Tech (Electronics and Communication) from B.S.Dr.B.R. Ambedkar College of Agricultural Engineering And Technology, Etowah (U.P) in 2010 with 7.15 OGPA. ➢ GRE - 1240/1600 ➢ Toefl - 85/120

Etudes secondaires ou équivalent,
  • à St Ann's School
  • avril 2005

➢ 10+2 from CBSE in 2005 with 70% marks

Etudes secondaires ou équivalent,
  • à St Ann's School, Roorkee
  • mars 2003

➢ 10 from CBSE in 2003 with 85% marks

Specialties & Skills

Networking Concepts
Broadband Access
Customer Service
MICROSOFT OFFICE
MS OFFICE
C language
Good Communication skills
Customer service skills
VHDL Hardware language
Optisystems

Langues

Hindi
Expert
Anglais
Expert

Adhésions

IET
  • Member
  • January 2012

Formation et Diplômes

trainee (Certificat)
Date de la formation:
June 2009
Valide jusqu'à:
July 2009