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Javaid Ahmad, court adminstrative officer

Javaid Ahmad

court adminstrative officer·Mercy Corps Afghanistan

United States

Bachelor's degree, Accounting And Administration

Work experience

Total years of experience: 10 years, 1 months

court adminstrative officer

December 2023 - January 2025

Mercy Corps Afghanistan

Kandahar, Afghanistan •Remote

December 2023 - January 2025

• Delivered high-quality technical support for the CARM system, managing ticketing
workflows and resolving complex technical issues.
• Streamlined reporting processes, ensuring accurate and timely program data
management.
• Collaborated with ICT teams to implement system upgrades and maintain high standards
of data security.
Company industry:
General Engineering Consultancy
Job role:
Administration

Help Desk Specialist

January 2023 - January 2025

Mercy Corps Afghanistan.

Kandahar, Afghanistan •Remote

January 2023 - January 2025

Company industry:
General Engineering Consultancy

IT Assistant / ICT Technician

January 2020 - November 2023

Coordination of Humanitarian Assistance (CHA),

Kandahar, Afghanistan

January 2020 - November 2023

• Led the installation, configuration, and maintenance of computer systems, printers, and
network infrastructure across multiple sites.
• Provided advanced troubleshooting and preventive maintenance for software, hardware,
and network issues.
• Ensured uninterrupted ICT operations and optimized workflows for field and office staff.
• Secured sensitive data and implemented efficient ICT protocols to enhance organizational
efficiency.
Company industry:
Non-profit Organization

Administrative & Technical Support Officer

January 2018 - December 2019

Microsoft Modern Studies

Kandahar, Afghanistan

January 2018 - December 2019

• Provided comprehensive ICT and administrative support, maintaining databases and
technical systems.
• Optimized office workflow processes through effective ICT solutions.
• Facilitated interdepartmental communication and technical operations.
Company industry:
Accounting

IT Assistant

January 2018 - January 2019

Coordination of Humanitarian Assistance (CHA)

Kandahar, Afghanistan

January 2018 - January 2019

Company industry:
Non-profit Organization

Network Support / IT Support Specialist

January 2015 - December 2018

Microsoft Modern Studies

Kandahar, Afghanistan

January 2015 - December 2018

• Installed, configured, and maintained network devices, Wi-Fi systems, and
communication infrastructure.
• Diagnosed and resolved connectivity and hardware issues, ensuring optimal network
performance.
• Assisted users with software deployment, updates, and technical troubleshooting.
Company industry:
Accounting

Education

University of Kandahar

January 2024

January 2024

Bachelor's degree, Accounting And Administration

Afghanistan

Shahid Sardar Mohammad High School

January 2020

January 2020

Bachelor's degree, Accounting

Afghanistan

Shahid Sardar Mohammad High School

January 2020

January 2020

Bachelor's degree, Accounting

Afghanistan

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER REPAIR
Intermediate
COMPUTER REPAIR
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
HUMANITARIANISM
Intermediate
HUMANITARIANISM
Intermediate
INFORMATION AND COMMUNICATIONS TECHNOLOGY
Intermediate
INFORMATION AND COMMUNICATIONS TECHNOLOGY
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
excel
Expert
excel
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.


Facebook
Facebook
facebook.com/javaid.ahmad

Instagram
Instagram
instagram.com/javaidahmad

Languages

English
Expert
Dutch
Expert
Arabic
Expert

Memberships

mercy corps

Carm assistant

December 2023

Training and Certifications

Certifications
Networking and Internet Systems Course – Independent Study
Computer Maintenance and Troubleshooting Certificate
Information Technology and Telecommunication Systems Certification
Microsoft Modern Studies Certificate in Administrative and Technical Support
Microsoft Modern Studies Certificate in Network Support and IT Systems

Hobbies

  • football
    I like football once upon time when I was child I was playing then I drop then they loufgh one me i i try to be successful