Sales and Marketing Consultant
Latitude Software
Total years of experience :6 years, 2 Months
Sales and Marketing Consultant
- Main responsibility is to make the sales force efficient by proper
understanding of the product/services.
- Understood the product's benefits and advantages and created strategies
according to the sales force and executed those strategies at the right time.
- Ensured the sales team is positive and are geared up for the challenge by
providing raw data of performance.
Finding prospect customers/clients and new target segment and penetrate sales
in that area with strategic approach.
- Taught the sales force on converting leads to sales through good
communication, follow-ups and positive attitude.
- Monitor the situation of the market, ups and down, finding out the competitors
latest innovation of the products.
- Complete understanding of the product and finding out how to market products
using different sales platforms.
- Interacts with a company’s customers to provide them with information to address inquiries regarding products and services.
- Deal with and help resolve any customer complaints.
- Handling problems, Assisting in Sales and Provide credit status.
- Provide product or service information to assist customers in making a decision about a product to buy and give financial background of their accounts
- Understanding customer's needs
- Making presentations to promote new products and special deals
- Agreeing sales, prices, contracts and payments advising customers about
delivery schedules and after-sales service keeping in contact with existing
customers over the phone
- Recording orders and sending details to the sales office
- Watching our competitors and the products they are offering
- Meeting sales targets reporting sales trends.
- Making sure that customers are satisfied of the service and happy with the
products that caters their needs
- Do upsell to satisfy buyer's gadget's wants and needs
- Attracted and increased number of potential customers by answering product
and service questions through a quality service
- Suggesting information about other products and services.
- Provide billing information of existing customers
- Answered package detail queries
- Provide basic troubleshooting methods over the phone
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution
to solve the problem; expediting correction or adjustment; following up to ensure
resolution.
Maintains financial accounts by processing customer
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Maintains financial accounts by processing customer
adjustments.Recommends potential products or services to management by
collecting customer information and analyzing customer needs.Prepares
product or service reports by collecting and analyzing customer
information.Contributes to team effort by accomplishing related results as
needed.
- Responsible for the overall coordination and processing of new patient
medication orders and reorders.
- This includes verifying/ re-verifying benefits; translating and entering in new or
refill prescriptions into the pharmacy information system, communicating and
collecting copay amounts, obtaining authorizations/ re authorizations/and
screening, identifying, resolving, or deferring orders that have accounts
receivable or clinical problems. This individual works with both internal and
external customers to ensure that orders are processed in a timely manner and
meet all financial and clinical requirements prior to fulfillment.
courses: 2015 Sales and Management Seminar Dale Carnegie /
