Document Controller
Arabian Rockbits &Drilling Tools Co. Ltd
Total years of experience :10 years, 0 Months
• Maintained and managed all QMS-related documents, ensuring accessibility and proper storage.
• Ensured compliance with document control procedures and updated standard registers.
• Generated various document control reports and distributed latest approved documents to staf, subcontractors, and suppliers.
• Maintained updated records of all approved documents and drawings, ensuring obsolete documents were superseded as per ARDT procedures.
• Collected product conformity certificates and calibration certificates from suppliers, ensuring regular updates.
• Updated customer feedback data and KPI data regularly.
• Maintained Quality Systems: Successfully upheld the companys quality system to meet API Specification Q1, ISO 9001 ensuring compliance and excellence in quality standards.
• Developed Quality Management Documentation: Created and continuously improved Quality Management System (QMS) documents including procedures, work instructions, forms, and flowcharts to enhance operational eficiency and compliance.
• Conducted Internal Audits: Planned and executed comprehensive internal audits to assess adherence to quality standards and identify areas for improvement.
• Supplier Assessment: Ensured all qualified suppliers adhered to the companys stringent quality specifications.
• Risk Assessments and Mitigation: Performed thorough risk assessments considering changes in key personnel, organizational structure, and critical suppliers.
• QMS Training: Conducted QMS induction training for new employees and delivered specialized QMS training sessions for diferent departments, enhancing team understanding and adherence to quality standards.
• Calibration Management: Controlled the calibration status of all testing, measuring, and monitoring equipment (TMME), ensuring they were always in a state of calibration.
• Quality Issue Communication: Proactively communicated potential quality system issues to relevant departments, preventing nonconformances and ensuring prompt resolution of quality-related problems.
• Corrective Actions and Root Cause Analysis: Created detailed corrective action reports, performed root cause analysis, controlled the implementation of corrective actions, and verified their efectiveness, leading to continuous improvement in quality processes.
• Customer Survey Management: Addressed customer feedback on quality issues, providing timely and efective solutions to enhance customer satisfaction.
• Process Improvement Initiatives: Identified and executed improvement projects for business and facility operations, leading to measurable enhancements in quality and eficiency.
• Compliance with HSE and Quality Policies: Strictly adhered to Health, Safety, and Environment (HSE) and quality policies and procedures, contributing to a safe and compliant workplace.
High School Diploma in Physics and Mathematics