Javeriya  Rasheed , IT Support Engineer

Javeriya Rasheed

IT Support Engineer

Expo City

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, Computer And Mathematical Sciences
الخبرات
4 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 6 أشهر

IT Support Engineer في Expo City
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2019
IT Specialist في EXPOCITY Dubai
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2019

A result-oriented, enthusiastic, and ITIL trained professional with over 5+ years of
experience in Technical Service Support for ITSM Tools like Micro Focus,
Service Now and Manage Engine with deep knowledge in Incident Management,
Change Management, Service Level Management and Service Desk Management.
Currently working with EXPO 2020, UAE as ITSM- Assistant Manager
Technical Service Management
An adaptive learner with the ability to work under pressure to meet
deadlines especially in an Event Management Scenario like EXPO2020, EXPOCITY Dubai, COP28.

الخلفية التعليمية

ماجستير, Computer And Mathematical Sciences
  • في Visvesvaraya Technological University
  • سبتمبر 2017

I completed my master's from one of the high rated universities that is Visveswaraya University Belgum

Specialties & Skills

IT Management
ITSM management, JAVA, MANAGE ENGINE ADMIN,SSPR,SMAX,SERVICENOW

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

IT Service Management (الشهادة)
تاريخ الدورة:
January 2024

الهوايات

  • designer
    I have designed outfits during my college period