Retail Sales Coordinator
Splash Fashion
Total years of experience :2 years, 10 Months
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.
Ensuring the adequacy of salesrelated material.
Responding to complaints from customers and give after-sales
support when requested.
Hired, mentored and trained 30+sales associates.
Implemented sales and marketing strategies at retail level boosting customer's conversion by 10%.
Managed 3 retail locations.
Achieved 15 times the growth in revenue by diversifying the business in all retail segments.
Handled customer complaints with empathy and composure.
Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity.
Operated a cash register for cash, cheque and credit card transactions with 100% accuracy.
Completed over 50 daily transactions.
Developed reputation for prompt, efficient services with high level of accuracy, receiving top performance evaluations.
Maximized efficiency by balancing the cash register with an accuracy of 99%.
Communicated and served 50+customers daily on average.
Worked with a team to increase sales by 20 percent.
Handled a minimum of 150 of cash/credit transactions in a fast paced environment in a work day.