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javier sevilla rigo, Commercial & Marketing Director

javier sevilla rigo

Commercial & Marketing Director·Fuerte Hoteles

Spain

Master's degree, Revenue Management

Work experience

Total years of experience: 21 years, 5 months

Commercial & Marketing Director

February 2012 - Present

Fuerte Hoteles

Spain

February 2012 - Present

Direct, supervise and execute pricing strategies across multiple channels of distribution of
income of the company, as well as the groups including overbooking
Monitor and control the application of revenue management techniques in other business
units at Fuerte Hoteles (Restaurants, SPA or other services)
Direct the hiring of Tour Operators, negotiating allotment, new rate proposals, new
seasons proposals, guarantees & exclusivities. Looking after that Tour Operators and
making an emotional relationship with them as a key role
To direct, control and manage revenue, forecasting and occupations
Conduct comparative studies of price competition, considering the same market segment
Manage the company website and the call centre as a priority sales channels
Manage the recruitment and management of the content of the OTAs (On Line Travel
Agencies), maximizing sales of these channels
Promote specific offers to Tour Operators to improve sales in specific seasons
Know the trends in Internet, selecting the most reliable sources of information, making
continuous benchmarking with companies and executives of acknowledged success in
both the tourism industry and other sectors leaders in online sales
Propose implementation of new projects and initiatives related to the promotion, sale,
and online loyalty, coordinating the work of design, content and implementation
In charge of budgets & marketing plan
Responsible of marketing (on & off lime) campaigns
Organize and attend reference tourism fairs
Monitor and the goals and budgets approved for each hotel following the rules,
procedures and ethical values of the company
Select, evaluate, assist and train all members in the team in accordance with the
methodology established by the Human Resources and participate in measures that are
defined for the development of these Implement and enforce quality standards, safety
and health, environment and data protection in line with the procedures established by
the organization
Looking after strategic plan & all its KPIs
Member of the Company Board
Perform other duties within the scope of their powers will be requested by your manager

Company industry:
Hospitality & Accomodation
Job role:
Management

Product Manager

May 2010 - February 2012

rumbo

Spain

May 2010 - February 2012

Responsible for product hotels department
Negotiating contracts with bed banks (commission, rebate, contracts general
conditions...)
Responsible for hotels display page (ranking)
In charge of the database of hotels and clients
Responsible of hotels mapping and choosing the best content and photos
In charge of the newsletters promo of hotels
Reporting directly to the CEO
Making reports of profitability and development of accounts / destinations
In charge of the creation of Business Objects reporting system
Responsible for business relationship with suppliers of beds (hotelbeds, Hotusa,
Transhotel JacTravel, GTA, expedia, booking.com, Hoteldo, NT Incoming, Serhs ...)
In direct contact with operations team regarding clients issues
In charge of marketing campaigns in google (sem) therefore destination and hotel
Direct contact with lawyers of the property (Telefonica) to define contract terms
Optimizing sales in each destination/supplier for obtaining the most revenue in each of
the case

Company industry:
Hospitality & Accomodation
Job role:
Management

senior destination manager barcelona & valencia

January 2008 - May 2010

lastminute.com

Spain

January 2008 - May 2010

Responsible for all elements of ongoing account management and developing excellent
relationships at the hotel level.
Feedback to hotels necessary requirements to increase sales e.g. release days, inventory
loaded, close outs, images, description.
Analyse sales to draw conclusions on hotel and destination performance.
Secures and negotiates competitive rates for both room only and packages, including
during peak periods, to meet room night targets.
Understand high/low occupancy periods for defined markets. Create and maintain
calendars for key events and execute plans to meet market demand.
Responsible for communicating and enabling

Company industry:
Hospitality & Accomodation
Job role:
Management

ecommerce corporate coordinator

February 2007 - January 2008

BARCELO HOTELS & RESORTS

Spain

February 2007 - January 2008

Additional responsibilities including emarketing campaigns in different channels as
expedia, orbitz & lastminute. Creating banners and skyscrapers, selecting best
destinations/properties participating, negotiating CPM, controlling the budget and
studying liability of these campaigns by clicks per advert.

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

GDS/IDS/Consortia Coordinator

January 2005 - February 2007

BARCELO HOTELS & RESORTS

Spain

January 2005 - February 2007

To develop, manage and maintain all contracting negotiations with key Internet
Distribution Systems ensuring an adequate and competitive supply of company hotels in
these systems.
To approve Barceló’s hotels “bids” in the Consortia programme and to study liability of
these programs in different markets.
To coordinate sales through GDS channels and to upload new programmes.
Develop reports and internal communications for the hotels detailing improvements in
procedures.
To coordinate training efforts for hotels to ensure their optimization of resources.
To attend prestigious fairs to promote the Barceló Hotels & Resorts.
To attend GDS forums with the objective to keep the company updated on GDS
programs and releases.
Maintain positive relationships and open communication with IDS account managers
with the objective to increase business across the different channels.
To coordinate activities with hotels and the different departments in the GDS
connectivity company (TravelCLICK) to ensure that the company’s best practices are
being followed and to ensure an adequate rate strategy.
To audit and upload the hotel’s most recent and attractive images on Leonardo &
Pegasus.
Provide detailed monthly/quarterly Barceló’s Hotels performance reports to hotels,
partners and supervisors; including transactions and web statistics.
To resolve successfully Partner issues related to all aspects of the relationship.
In charge of e-Commerce in Latin America, making audits, suggesting, coordinating, and
formulating writing reports and acting with Barceló Market Managers in that area as their
direct superior.
In charge of Revenue Management in EMEA, doing Revenue Manager tasks in all leisure
properties.
Responsible of the following accounts: Expedia, Hotwire, Travelocity, Lastminute,
Orbitz, RatesToGo, HotelClub, AsiaHotels, Priceline, Travelweb, Travelholdings,
Booking, Site59

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

Director Assistant

-

2004 BARCELO HOTELS & RESORTS

-

To decrease intermediary costs.
To migrate Barceló represented by third party providers (eg: Utell, Hotusa, etc) to
Lexington.
To fill each Barcelo’s HOD and to coordinate these hotels activation both on GDS and
IDS.
To close negotiated contracts for our city hotels.
To teach Barceló’s new activated properties about our GDS connectivity CRS; Vantage
Point by Spirit.
Summer 2003 Independent Consultant for Hotels
Summer 2002 Independent Consultant for Hotels

Job role:
Administration

Education

Cornell University

January 2015

January 2015

Master's degree, Revenue Management

Spain

Master Certificate in Revenue Management

Cornell University

January 2015

January 2015

Master's degree, Revenue Management

Spain

Hospitality Marketing

Cornell University

December 2014

December 2014

Master's degree, Revenue Management

Spain

New Media Marketing for the Hospitality Professional

Otto Walter

December 2013

December 2013

Higher diploma, Leadership & Team Management

Spain

Leadership Course in the Otto Walter Institute Madrid

Cornell University

September 2013

September 2013

Master's degree, Revenue Management

Spain

Revenue Management, Advanced Hospitality Revenue Management: Pricing and Demand Strategies

Universitat de les Illes Baleras

July 2003

July 2003

Higher diploma, Tourism

Spain

Tourism Degree

Skills

Revenue Management
Expert
Revenue Management
Expert
Direct Sales
Expert
Direct Sales
Expert
Marketing ROI
Expert
Marketing ROI
Expert
Rate Negotiation
Expert
Rate Negotiation
Expert
B2B eCommerce
Expert
B2B eCommerce
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
BENCHMARKING
Expert
BENCHMARKING
Expert
BUDGETING
Expert
BUDGETING
Expert
COMPETITIVE
Expert
COMPETITIVE
Expert
CONTENT MANAGEMENT
Expert
CONTENT MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
PROMOTIONAL MATERIALS
Expert
PROMOTIONAL MATERIALS
Expert
SALES
Expert
SALES
Expert
STRATEGIC
Expert
STRATEGIC
Expert
Revenue Management
Expert
Revenue Management
Expert
Direct Sales
Expert
Direct Sales
Expert
Marketing ROI
Expert
Marketing ROI
Expert
Rate Negotiation
Expert
Rate Negotiation
Expert
B2B eCommerce
Expert
B2B eCommerce
Expert

Languages

English
Expert
German
Beginner
Italian
Expert
Spanish
Expert