Senior Business Development Manager
Initial Saudi
Total years of experience :16 years, 10 Months
Business Development, Content Development and operations, CMS, Product development and engagement, MIS analysis, key account Management, SMS, MMS, WAP, APPS, IVR, OBD, RBT
1.Working as a Business Development Manager in Saudi Arabia to enhance VAS (WAP, SMS, IVR, USSD, OBD, RBT) business in various Telco’s for Hungama Project and maintaining relationship with various content and platform partners.
2.Responsible for the achievement of Sales & new business development activity targets & booking sales of the same during the financial year to achieve budgets.
3.Proposing VAS Services, Platforms & Technologies for Mobile Network operator (MNO) Budget planning for the next year and pitching those products in the Mobile Operators.
4.Monthly & Quarterly & Annual new business development roadmap & activity plans presented to Head VAS Business Unit and executing in the Mobile operator.
5.Handling Entire Responsibility from product proposal, RFI & RFP"s, short listing & finalizing the partners (negotiations on Costs, setting up of contracts). Setup of Proof of concept’s, Defining Timelines, Testing & launches of various VAS services & platforms to the operators.
6.Managing Revenue currently 3, 00, 000 USD months on month through VAS product.
7.Responsible for partner/vendor management.
8.Launched 18 new multimedia products as per market requirements and revenue enhancement.
9.Accountable for the E2E execution of various telecom consumer products for all Telecom Operators and new product development.
10.Generating good revenue in Voice & Video Streaming, Mobile Application, SMS, IVR, WAP & Multimedia Service etc.
11.Co-ordination with the product team in order to design the products feature, flow, functionality in such a manner so that we can set the level of BEST product in the market.
12.Co-ordination with the operational team for effective implementation of the product, its development & execution.
13.Co-ordination with the product team for timely delivery of the product.
14.Formulating strategies and their promotion, depending on the market requirement to increase the VAS usage & ARPU.
15.As Country Manager, to maintain the build repo with the client, and handle end-to-end relationship with at operator.
16.Planning & Execution of the entire VAS strategy for the circle to achieve VAS revenue targets & enhance the contribution of VAS to overall revenue of the country.
17.Develop a business case for planning/sharing idea for Gratification.
18.Co-ordination with the VAS managers (operator) for getting effective bandwidth for our service promotion on OBD, PCN, BOD, SMS, Digital signage equipments etc.
19.Competition plan analysis and tracking
20.Contest Planning
21.Focus on business analytics and Churn Mgmt.
1.Responsible for increasing revenues from content and products and ensuring that it reaches to next level.
2.Generating revenue on Voice portal (Mobily-600800, Aircel-543219, Reliance-543219, 54433 Uninor-522222, 52555, Docomo-543219, 59090, Videocon-5005005 and 546460 Entertainment Portal).
3.Uninor Andra pardesh revenue has been increased 4 lakhs to 15 million within one year period of time.
4.Coordinating with VAS manager and initializing the Contest based on Events of the Month to achieve revenue.
5.Responsible for Handling of Portals (Voice, Game, SMS) and enhancement of revenues through it.
6.New product development and promotions. Driving relations across the level.
7.Client co-ordination and communication for entire KSA, South zone (AP, Kerala, Karnataka, TamilNadu) for all leading operators
8.Creating product plans for VAS products for developing and testing.
9. Making Product notes and Generating User Interfaces and Workflow thereof.
10.Generating the MIS Reports for VAS packs.
11.Coordination with Platform Owners / service providers of Mobile Operators on a day-to-day basis for promotions, Content placement, queries resolutions etc.
12. Coordinating with the VAS team of all the Operators for promotions and content placement on the portal and with our content team to source new content.
13. Liaising with technical team, graphics team, SMS team to get comprehensive delivery schedules for the Product and convey it thereby to the operators
14.End to end liaison with internal teams for deployment across various Service Delivery Platforms
1.Handled the activities of marketing & Technical operations for major telecom operator of south India (AP, KK, and Kerala, TN) for bringing them on board and providing Value Added Services.
2.Accountable for the preparation & presentation of monthly trends and analysis of VAS services sold to customers in respective circles .
3.Generate business from Mobile Operators/Enterprises for a range of products and services (Indial/Outdial) Services along with other products.
4.Lead a team of 14 members of Business and Technical operations and 2 from I.T and 2 VAS server deployments.
5.Generating revenue on Voice portal (58000, 50000, and 52777) in all Telco’s of south India.
6.Handling the operations allied with Planning and implementation of client requirements & satisfaction
7.In charge for the activities correlated with planning of content and promotions of various VAS Products
8.Monitored the management of VAS Operator dealing with planning, promotions and negotiation
9.Responsible for the preparation of MIS reports and revenue projections
10.Analyzing and executing various RBT, SMS, I.V.R.S, WAP, P2A and resolved several technical queries
11.Involved in resolving IT related issues like networking, hardware Issues, application issues
12.Circulating Revenue Tracker to the client on daily basis.
13.Tracking Revenue and Doing analysis on Total active base of the VAS product.
14.Tracking day wise Activation and Renewal Revenue to achieve Target Revenue.
15.Responsible for Promotions of all Voice Portal apps through OBD.
16.Ensuring error-free operations in running the VAS applications
17.Maintaining A2P service of Voice Product in Tamilnadu Circle.
18.Handling 78 VAS Services operations and revenue generation( CRBT, RBT, MCA, Sweet Dream, Femina, BeautyTips…etc)
19.Supporting Service Delivery Team to enhance productivity of the product.
20.Coordinating SDP for various Technical issues in Charging and URL latency.
21.Testing on various fall back option on SDP charging URL.
22.Maintaining OBD, IBD and A2P application for in-house Applications.
23.Checking online database updating in Subscription Manager.
24.Trouble shooting of various online URL issue and Data base connectivity.
25.Managing service Delivery with Minimum escalations.
 Maintenance and Configuration of Cyberoam and Watch Guard Firewall.
 Remote Server Management and Configuration for E-port Network.
 Tracking Network error logs for dialup and VOIP network.
 E-port WAN Network Monitoring.
 Handling escalations of dial up and VOIP Customer for various issues.
 Configuring gateway access for dialup and VOIP customer.
 Network Traffic Monitoring.
 Maintenance of Cisco Linksys switch.
 Maintaining Escalation from the Eport Partners.
 Maintaining invoice and billing cycle of various Eport partner.
 Launch new & innovative services
 Responsible for end-to-end delivery Services.
 Installation of Windows Xp/9x, Linux,
 Troubleshooting of Lan network.
 Microsoft Outlook Configuration.
 Assembling of Computers Hardware and Printer.
MBA Matketing Management
B.E( Electronic and communication Engineering)