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Jawad Hussain, Regional Operations & Communications Governance Lead

Jawad Hussain

Regional Operations & Communications Governance Lead·Pak-Assist Healthcare Management

United Arab Emirates

Bachelor's degree, Bachelors of Arts

Work experience

Total years of experience: 25 years, 4 months

Regional Operations & Communications Governance Lead

November 2025 - Present

Pak-Assist Healthcare Management

Dubai, United Arab Emirates

November 2025 - Present

Lead regional corporate communications governance and operational alignment across
MENA, ensuring executive messaging clarity and cross-market consistency within a
regulated healthcare environment.
Structured internal and external communication protocols aligned with leadership
objectives
Oversaw executive messaging alignment across regional operations
Designed governance frameworks to reduce reputational exposure and improve
reporting discipline
Standardized documentation, tone consistency, and escalation workflows
Supported cross-border coordination between regional offices and executive leadership
Impact:
Improved internal communication clarity, strengthened governance discipline, and
enhanced leadership reporting predictability across multi-market operations.
Company industry:
Other Healthcare Services

Director of Operations

July 2022 - Present

Al Zawar Information Technology

Dubai, United Arab Emirates

July 2022 - Present

As the owner of Al Zawar Information Technology, I onboarded a number of
clients, conducted their social media and Digital Marketing Campaigns,
generating leads for their businesses, hired and trained remote teams of writers,
editors, graphic designers, outreachers, videographers, and many other
professionals.
Company industry:
Marketing
Job role:
Accounting and Auditing

Director of Operations

July 2022 - Present

Al Zawar Information Technology (AZIT)

Dubai, United Arab Emirates

July 2022 - Present

As the owner of Al Zawar Information Technology, I onboarded a number of clients, conducted their social media and Digital Marketing Campaigns, generating leads for their businesses, hired and trained remote teams of writers, editors, graphic designers, outreachers, videographers, and many other professionals.
Company industry:
Marketing
Job role:
Management

Head of Editorial

April 2024 - November 2025

Way Up Publishing Media UK

Dubai, United Arab Emirates

April 2024 - November 2025

Built and governed corporate content and internal communication systems for a fast
scaling international organization, leading distributed editorial teams and implementing
scalable governance frameworks.
Company industry:
Publishing

Director of Operations - Communications & Strategy

January 2022 - January 2025

Al Zawar Group

Dubai, United Arab Emirates

January 2022 - January 2025

Led distributed teams of 20-250+ across editorial, SEO, and production
Designed editorial governance standards and structured quality-control workflows
Aligned executive messaging with broader brand positioning and growth objectives
Implemented performance dashboards to improve delivery timelines and accountability
Integrated internal communications systems to enhance cross-functional coordination
Impact:
Elevated content authority positioning, improved delivery predictability, and strengthened
governance maturity across global teams.
Company industry:
Public Relations (PR)

Head Editor

April 2024 - September 2024

Way Up Publishing Media UK

Dubai, United Arab Emirates

April 2024 - September 2024

During six-month association, I contributed to the companys inter-continental move from Europe to Dubai, set up its Editorial Operations in Dubai office, hiring, training, and maintaining multiple digital marketing teams, besides keeping in touch with clients to ensure all stakeholders are on the same page.
Company industry:
Marketing
Job role:
Marketing and PR

Head of Content

January 2023 - January 2024

Bit Best DEX

Dubai, United Arab Emirates

January 2023 - January 2024

Developed and executed a company-wide content strategy resulting in 30% traffic
growth and 25% increase in user engagement.
Led editorial teams, consistently surpassing production targets and improving workflow
efficiency across content operations.
Established rigorous editing and quality standards, reducing revision cycles by 30% and
improving content scores by 15%.
Orchestrated industry collaborations that increased guest contributions by 40% and
strengthened thought leadership.
Company industry:
Marketing

Head of Content

August 2023 - November 2023

Bit Best CEX

Dubai, United Arab Emirates

August 2023 - November 2023

During the short stint, I put the company on the map of digital world, creating and optimizing social media presence (YouTube, Medium, Facebook, TikTok, Instagram, X, and Reddit). Unfortunately, the company ran out of funds and shut down its operations.
Company industry:
Marketing
Job role:
Marketing and PR

Editorial Director / Senior Journalist

January 2023 - August 2023

World Press Release Organization

Dubai, United Arab Emirates

January 2023 - August 2023

Directed editorial strategy and multi-channel content operations for a global
crypto/blockchain news platform.
Managed team recruitment, training, and performance across writers, editors, and
digital support staff.
Led high-stakes presale communication campaigns that contributed to raises of up to
$50M USD.
Ensured newsroom integrity through editorial processes, style guides, and quality
assurance systems.
Company industry:
Publishing

Senior Journalist / Editorial Director

January 2023 - July 2023

World Press Release Organization (WPRO)

Dubai, United Arab Emirates

January 2023 - July 2023

As part of my 7-month contract, I helped WPRO create editorial and digital marketing operations, thereby taking their crypto presales to multi-million dollar success.
Company industry:
Marketing
Job role:
Marketing and PR

Senior Correspondent

March 2009 - March 2020

Xinhua News Agency

Karachi, Pakistan •Hybrid

March 2009 - March 2020

Company industry:
Journalism

Content Writer

October 2016 - February 2020

HANOVER COMMUNICATIONS

Abu Dhabi, United Arab Emirates

October 2016 - February 2020

Created press releases for a number of Government Agencies and institutions in the fields of sports (Abu Dhabi Grand Prix, Abu Dhabi Cricket League), social initiatives (Taqdeer Awards, People of Determination), and business ventures during Four Years Association.
Company industry:
Public Relations (PR)
Job role:
Marketing and PR

Financial Journalist / Senior Correspondent

March 2008 - February 2020

Xinhua News Agency (China State Media)

Karachi, Pakistan

March 2008 - February 2020

During these 12 years, I reported exclusive news to international media from Pakistans stock markets, sports, entertainment, political, and social arenas.
Company industry:
Journalism
Job role:
Marketing and PR

SeniorTechnicalContentEditor

July 2019 - January 2020

PNCSolutions|Karachi,Pakistan

Karachi, Pakistan

July 2019 - January 2020

Led a 100+ member team of writers, editors, and SEO specialists producing global
technical publications.
Oversaw topic research, content assignment, editing, and publication to meet
international standards.
Implemented Trello-based workflows improving team communication, accountability,
and delivery speed.
Company industry:
Publishing

Senior Operations Manager

April 2018 - December 2019

Pak-Assist Healthcare Managemen

Karachi, Pakistan

April 2018 - December 2019

Represented medical tourism industry for over 5 years, serving International patients, Maintaining Relations with Leading Hospitals and clinics across Pakistan.
Company industry:
Other Healthcare Services
Job role:
Management

Content Manager

November 2014 - January 2018

Arabian Gazette (UAE Based)

Dubai, United Arab Emirates

November 2014 - January 2018

Participated in various events, interviewed industry decisionmakers, and prepared publications during the stint spanning over Four Years, besides partnering with Dubai-based media organizations, including MediaQuest, ZeeNews, Sport360, etc.
Company industry:
Public Relations (PR)
Job role:
Management

Sub-Editor / Assistant Editor

March 2007 - April 2012

The Financial Daily

Karachi, Pakistan

March 2007 - April 2012

Starting as a stock market reporter, promoted to sub editors position and then as an Assistant Editor. During these Five Years, I reported 1000s of news, wrote research articles/features, took interviews of industry leaders.
Company industry:
Media Production
Job role:
Marketing and PR

Editor in Chief

April 2010 - May 2011

The Dataflow Group

Karachi, Pakistan

April 2010 - May 2011

As the Editor In Chief, I led companys 7 blogs for over 13 months, ensuring highest quality standards of content, conducting SEO Research, Social Media Optimization/Management, and supporting its background screening projects.
Company industry:
Other Business Support Services
Job role:
Marketing and PR

Call Center Manager

April 2003 - April 2007

Manhattan Data Inc.

Karachi, Pakistan

April 2003 - April 2007

Worked independently with American healthcare clients, establishing call center operations, including hiring, training, and management call center agents for approximately four years.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Management

Admin Officer / Lecturer

May 1999 - March 2003

Millat College of Science & Arts

Jhang Sadr, Pakistan

May 1999 - March 2003

Served as an administrative officer assisting college management and also providing academic assistance to students.
Company industry:
Administration Support Services
Job role:
Management

Education

University of the Punjab

June 1998

June 1998

Bachelor's degree, Bachelors of Arts

Pakistan

GPA (point): 3.4 out of 4

GPA (point): 3.4 out of 4

It was a two-year program, as was the norm back in the 1990s. My major was in economics.

Government College for boys

June 1996

June 1996

High school or equivalent, Geography

Pakistan

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Majors were Civics, Geography, and Physical Education

Sacred Heart School

June 1996

June 1996

High school or equivalent, Matriculation

Pakistan

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

Skills

Project Management
Expert
Project Management
Expert
Copy Editing
Expert
Copy Editing
Expert
SEO Copywriting
Expert
SEO Copywriting
Expert
Copywriting
Expert
Copywriting
Expert
Content Management
Expert
Content Management
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
STOCK MARKETS
Expert
STOCK MARKETS
Expert
RESEARCH
Expert
RESEARCH
Expert
OPERATIONS
Expert
OPERATIONS
Expert
DATAFLOW
Expert
DATAFLOW
Expert
DIGITAL MARKETING
Expert
DIGITAL MARKETING
Expert
BLOGS
Expert
BLOGS
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
INFORMATION TECHNOLOGY
Expert
INFORMATION TECHNOLOGY
Expert
MEDICAL TOURISM
Expert
MEDICAL TOURISM
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
CORPORATE COMMUNICATIONS
Intermediate
CORPORATE COMMUNICATIONS
Intermediate
ECONOMICS
Intermediate
ECONOMICS
Intermediate
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
HEALTH ADMINISTRATION
Intermediate
HEALTH ADMINISTRATION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PERSONAL INTEGRITY
Intermediate
PERSONAL INTEGRITY
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate

Social profiles

Languages

English

Native Speaker

Training and Certifications

Certifications
Legal Transcription
Apr 2001

Hobbies and interests

Cricket