IT Infrastructure Manager
The Universal American School
Total years of experience :15 years, 9 Months
Managing IT infrastructure which includes Network, System, and Security Appliances.
Monitor, diagnose, and resolve problems with key IT systems to ensure systems work efficiently.
Plan and undertake projects to improve and upgrade key IT systems.
Produce relevant documentation and project plans.
Provide technical expertise for 1st and 2nd line IT support staff, sharing technical knowledge.
Updated, security patches, and software deployment.
Revamp Complete It infrastructure to optimize services.
PROJECTS SUCCESSFULLY COMPLETED
• Upgrade Fortigate 1101E Firewall
• Migrate VSphere to Nutanix
• Redesign Network
Deploy Intune for multiple schools to manage student's devices.
Updated, security patches, and software deployment through intune.
Setup hybrid environment between Azure AD and on-premise active directory.
Deploy Unifi Wireless solution.
Coordinate with the Operations Supervisors the school's visit for the IT team based on requirements.
Provide Services to multiple vendors for Routers, Switches, Servers, and Storage configuration.
PROJECTS SUCCESSFULLY COMPLETED
• Intune Deployment
• Radius Server
• Hybrid Azure AD
• WDS Server with MDT
Key Contributions:
Leading Network, Systems and Support teams of UMS IT Department.
Providing direction, information, and recommendations regarding IT infrastructure Security and enhancements.
Successfully designed and implemented SSL Remote access and IPsec Site to Site VPN using Fortigate 600D and 30D.
Redesigned and implemented UMS LAN with enhanced redundancy and security practices.
Secured UMS internal network with Fortigate 600D firewall, IPS and DMZ with ASA 5510 and Piolink WAF.
Successfully Implemented SSO between MS AD, Google Apps, ERP, 802.1x and MS SharePoint.
Managing BGP Links for Load Balancing the UMS Portal data to ISP using Cisco ISR 2821.
Achieved a challenging target of designing and implementing SAN along with HP MSA 2040 SAN.
Designed and implemented secured Wireless network with SSO integration.
PROJECTS SUCCESSFULLY COMPLETED
• Deployment of MS Lync 2013
• PepWave Wireless Solution
• SAN Storage Implementation
• Network Redesigning
• Single Sign On
• SCCM 2012 R2
Hired as a full-time systems administrator following initial consulting role. Provide Windows administration, network operating center (NOC) administration, LAN/WAN/VPN administration, and intrusion detection and prevention (IDP) monitoring. Also manage FTP servers, AD/DNS, wireless access points and load balancers. Design and implement highly available (HA) and disaster recovery (DR) solutions for employer.
Key Contributions:
Evaluated and reconfigured company’s windows 2008 R2 server/Windows 2003/SQL Server setup, including reallocating NAS disk space to User a robust, scalable solution.
Improved system security through setup and ongoing maintenance of Net Screen-Security Manager. Delivered a cohesive solution managing Juniper firewalls and containing all IDP software.
Researched, recommended and implemented network enhancements that improved system reliability and performance.
Revamped Net Backup schedule and upgraded 7 SQL servers. Optimized system availability (averaging 99.9% uptime) and equipped company with scalable systems to support fast business growth.
Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.
Systems migration, configuration, administration, upgrades and troubleshooting.
Key Contributions:
Directed the implementation and performance tuning of Windows 2003 Server environment operations.
Stabilized, expanded and protected network and PC environment. Built new file servers to maximize DHCP server, file/print sharing and domain control performance.
Suggesting and providing IT solutions to business and management problems.
Ensuring that all IT equipment complies with industry standards.
Perform troubleshooting of software packages and hardware devices on client machines.
Liaison with Internet Service Provider, Web Hosting and Domain Name Registration and Computer Hardware companies for the smooth run of the services.
To provide 1st and 2nd line support through IT Service Management framework to our clients in all IT related issues.
To take care of all IT equipment/queries in North II and North IV regions.
Hardware/software troubleshooting.
LAN and WLAN troubleshooting (including cables, switches, access points & Patch Panels)
Data and Email backup of users in case of disaster recoveries.
Maintenance and handling of Video Conferencing unit and Cisco IP Phones.
PROJECTS:
Moreover supervised and contributed in build out of two new Ufone offices and revamping of 1 office. Projects were completed well before time with support of the vendors. Following jobs were completed as required:
Designed and deployment of LAN Infrastructure.
Power infrastructure (including Genset, UPS, Electrical DBs).
Connectivity with Head Office at Islamabad (with help of Engineering Department).
Installation of Telecom equipment (Switches, Rack, Network Printer, Desktops, Wi-Fi APs, IP Phones, Kiosk Machines)
Documentation of all DSL customers in Peshawar Region.
To give prompt support to our DSL and dialup customers.
Installation and troubleshooting of ADSL Modems.
Installation and maintenance of delicate DSL equipment at PTCL exchanges.
Computer Science