Head Of Human Resources Department
Confidential
Total years of experience :21 years, 7 Months
1) Formulating and up-dating HR SOPs/by laws and other necessary documents;
2) Recruiting, selecting, contract extensions, promotions, and staff training;
3) Planning, reviewing and developing staff job responsibilities;
4) Reviewing and maintaining compensation; determining productivity, monitoring performance, and developing employees recognition/incentives/bounces programmes;
5) Designing systems; accumulating resources; resolving problems; implementing change;
6) Designing and developing HR Manual for Housing Directorate;
7) Controlling human resource operations in the fields;
8) Designing systems for payroll & benefits payments.
Overseeing the full recruitment cycle, in particular contract preparation.
Providing specialist information and guidance to employees and managers on HR policy and practice.
Managing the annual salary review process.
Promoting equality and diversity in the recruitment process.
Ensuring that all organization policies and procedures are up to date.
Supporting supervisors to ensure the success of their teams.
Ensuring that the correct recruitment and selection procedures are adhered to.
Controlling costs and ensuring that they do not exceed budgets.
Managing pay-roll operations.
Advising on staff promotions.
Assisting with day-to-day HR related questions.
Conducting interviews and reference checks on job applicants.
Keeping up to date with legal developments.
Investigating disciplinary and grievance matters.
Developing HR policies.
Manage maternity leave requests and administration.
Planning, and delivering, training, including inductions for new staff.
Achievements:
1) During my stay with On-boarding Service Line (formerly known as Recruitment Cluster and Offer Management Unit), I have successfully reassigned 75 staff members from different missions, 15 client missions staff members promotions, 10 assignments from UNHQ to field missions, and 3 transfers from UN Agencies to field missions.
2) After the successful launch of UMOJA Tier - 1, I was trained and certified, by UNHQ, for hiring International Consultants and International Individual Contractors. As being the first one for this job in RSCE, I hired 6 International Consultants for different sections in RSCE, and 35 International Individual Contractors for UNMISS.
3) I am the only one who was trained as TOT in “Family Focal Point & Call Center Volunteers (FFP&CCV)”, to be prepared for any emergency/disaster situation, by Disaster Management Unit in UNHQ.
4) Successfully completed different Human Resources Certifications from Cornell University, USA, offered by UNHQ.
Participates in the selection of candidates for secretarial, clerical and related categories positions; including evaluating and screening applications of such candidates, preparing profiles of candidates, and conducting preliminary interviews, and conducting roster searches for vacancies and identifying short-lists of candidates.
Processes applications for vacancies, including preparing and maintaining case files for candidates, ensuring and monitoring the transfer of files of candidates between offices, entering data on candidates and newly recruited staff into the automated system.
Assists in the filling of posts, including initiating and following-up on reference checks and academic verifications, ensuring the completion of the pre-recruitment formalities, calculating salaries and related benefits, and preparing and dispatching offers of appointment and Statement of Emoluments.
Inducts the newly recruited staff, brief them on conditions of service and ensures that the requisite personnel forms are completed accurately and returned for submission to the relevant office.
Prepares drafts of variety of documents on recruitment matters.
Initiates personnel actions and generates letters of appointment.
Undertakes research on a range of HR related issues and assists in the preparation of notes/reports.
Maintains automated database containing HR related statistics and prepares periodic reports.
Interpret the UN Staff Rules and Regulations and provide verbal and written explanations to Section Chiefs, Supervisors and staff regarding the application of the personnel rules, regulations and procedures in general. Analyze difficult or unusual cases and recommend possible solutions.
Draft correspondence, policy proposals or information papers on various aspects of personnel procedures, when required or as requested, by the supervisor.
Trains and provides supervision to new and lower-level staff in the unit.
Perform other duties as requested/necessary
Achievements:
• During my stay with UNMIS, I have successfully launched and administer the National Recruitment Campaign throughout the Sudan and hired 200 National staff members for the mission.
• I have successfully hired 75 International staff members for Electoral Division on TVA from FS-4 to P-3 level.
• When I was working in the National Recruitment Unit in UNMIS, there was a lack of qualified National Candidates roaster. The Chief of Unit assigned me with this task and I have built a database of qualified candidates to be used by the Unit for further national hiring. I have also built and maintain a database for all vacancy announcements at National Level.
Projects:
1. Vehicle Identification and Tracking Systems using RFID technology
2. Border Control System
3. Electronic Attendance and Performance Appraisal Systems
Lead and direct technical and administrative project team.
Execute and monitor project activities.
Manage changes to scope, cost and schedule of project work.
Coordinate priorities and resources between multiple projects.
Prepare and update project plans and status reports.
Coordinate cross-functional meetings of personnel related to project.
Facilitate sessions to effectively resolve issues if any.
Allocate appropriate resources to ensure projects are completed within given time and budget.
Report status, develop project-related documentation and implement lessons learned.
Participate in project performance review meetings and discussions.
Management of the human, material and financial resources of the project
Preparation of monthly quarterly and yearly progress reports
Micro-planning for the activities to be conducted under the project.
Achievements:
• Implementation of Oracle - HRMS system.
• Furnishing of Attendance Systems in NADRA HQ.
• Best employee of the year 2006-07, enlisted in Chairman Best Employee List.
In UNDP I worked as HR Coordinator to facilitate the HR issues for the Sustainable Lively Hood Unit. I was also taking care for all the administrative issues of the unit. Following were some of my duties in the unit for streamlining the human resources issues:
• Making contracts for Project recruited staff,
• Conducting Interviews,
• Designing and implementing the core HR procedures,
• Initiating orientation programmes,
• Conducting trainings,
• Performance appraisal,
• Computerization of all employees’ data, and
• Conducting weekly HR meetings.
During my stay with UNDP I recruited around 20 positions, short listed around 10000 resume database etc.
Responsible for 2500 Data Entry Operator’s, administration and technical staff.
Responsible for Job postings, arrangements and conduction of Interviews, employees' offers, and keep in touch with the Recruiting Agencies, educational institutes for head hunt.
Guidance to the Managers and other employees in matters related to career development, staffing initiatives, employee relations, workplace ethics and performance management.
Conducted seminars, arranged meetings and provided the employees with suitable training's.
Conducted orientation programs for employee's motivation in order to direct them towards the organizational goals.
Designed and organized employee training programs
Conducted exit interviews of terminated and resigned employees.
Development of employee database for easy day to day statistical analysis and generating reports.
Under the internship programme I worked under the supervision of Controller IT, PTV HQ. There I worked on developing PTV-2 website and helping Controller for HR issues.
Master of Business Administration (MBA)