Regional Retail Manager
Quess Corp Ltd. (Sheela Foam Ltd.)
Total des années d'expérience :26 years, 0 Mois
• Efficient and rigorous supervision of System and Process for smooth retail operations, discipline and productivity with maximum performance of the workforce.
• Enhancement of Consumer experience and retail excellence.
• Secondary Sales and Sellout (Sale to consumers).
• Organization of store's operations, allocation of responsibilities to supervisors, and planning/overseeing promotional events.
• Monitoring stock level along with purchases and ensuring target achievements.
• Preparing and controlling the store’s visibility and inspecting the areas in the store to resolve any issues that might arise through audit.
• Analysing sales and revenue reports.
• Daily report compilation, analysis and transmission.
• Weekly review of team's performance.
• Ensuring teams’ training as per SOP of the Company.
• Supervision of sellout through 'Area Sales Executives’ (ASEs) and in-store Sales Promoters namely 'Samsung Experience Consultants'(SEC's).
• Ensuring team’s readiness and store's hygiene as per company’s SOP.
• Keeping a strict vigil on team’s readiness through capability training.
• Monitoring and maintaining visibility in stores.
• Overall sellout drive and achievement of targeted numbers.
• Handled Company's Sellout operations in Bihar, Jharkhand and Odisha.
• Prepaid sales and distribution of Mobile SIMs/Recharge Vouchers/E-recharge and HBO (Handset Bundled Offer).
• Appointment of new channel and overall management of Channel Partners.
• Promotional activities.
• Revenue Target and Achievement.
• Coordination.
• Team Management, Motivation and Mentoring.
• Supervision and Achievement of budgeted sales target.
• Key Account management and acquisition of big accounts like SAIL (Steel Authority of India Ltd), ICICI Bank, Suzuki Motors Ltd etc.
• Handling DSTs (Direct Sales Team) for acquisition of SME (Small and Medium Enterprises) and HNIs (High Net worth Individuals).
• Handling of DSAs (Direct Sales Associates) for acquiring MSME, SOHO (Small Office, Home Office) and small Corporate Customers for group connections.
• Collection and Billing.
• Complete management of Company’s retail stores ‘RMS’ (Reliance Mobile Shop).
• Supervision of manpower training and development.
• Process implementation and adherence.
• Managing a team of CWG (Corporate Wireless Group) and outbound DSTs (Direct Sales Team).
• Overall, in-charge of Passenger Car Sales.
• Sourcing/Indenting of cars from Maruti Suzuki through instruments like LC/BG/PD financial instruments.
• Maintenance of stock as per MSN as defined by the Company.
• Liasoning with Banks and NBFCs for arranging smoother finance for customers.
• Handling of teams to drive sales target in numbers and value.
• Handling of big accounts like TATA Steel, International Auto Ltd and other Corporates.
• CSI/SSI Audit.
• Sales promotion and advertisement.
• BTL activities.
• Coordination.
• Handling a team of Team leaders for driving car Sales.
• Finance and coordination with Banks and NBFCs.
• Sales promotion.
• Customer centric promotional activities.
• Driving Sales through the Sales Executives.
• Beat Management and deployment of Pilot Sales Representative.
• Placement of Company's products (FMCG) stocks on the counter.
• Replacement and fresh order procurement.
• Primary and Secondary Billing
• Drive collection from the trade.
• Ensure achievement of assigned target.
• Handling Company's Depots (C&F Agents) for MSSR (Monthly Sales and Stock Requirement)
• Market coverage and placement of company's products.
• Procurement of order from the trade and drive payment collection through the distribution team.
• Ensure incessant supply of 2-Kg refill cylinders to trade to cater to the customers.
• Opening new markets for increasing width of distribution.
• Ensure Service Technicians are regularly visiting the distributors and dealers to resolve any service complaints of customers.