Jay Lanie Macabuag

• Answer and direct phone calls from clients
• Maintain proper recording job opportunity & contact list by phone call, emails, website & social app
• Assist in scheduling & dispatching cleaners and relevant teams
• Reply to email, telephone or face to face inquiries if necessary
• Prepare scheduled reports in a daily basis
• Maintain a filing system

• Recruits helpers by coordinates with the counterpart agencies in the Philippines regarding the job vacancies in Oman
• Screened the short list applicants through video call and phone calls
• Prepare and process the documents and other related docs of the selected applicants from the Philippines
• Informed each employer by sending them an email and by giving them a call that their employees already arrived
• Maintain and Updates records of each employee (soft and hard copies)
• Track records of trade license, working permit etc.

• Taking Inbound and Outbound calls
• Verified and entered customer data using the relevant in-house/client-built applications
• Correctly follow each step to accurately verify a sale
• Auditing and verifying scanned contracts that we received versus the customer’s details and orders placed on the sales tools
• Provisioned and processed sales on a daily basis using in-house/built applications (Soft phone integrated on Fall Out Boy tool, Web based form SIEBEL)
• Data entry and update sales tracker reports

• Understand all relevant aspects of bill entry process
• Auditing accurately the Procter & Gamble bills made by the billers
• Calling clients when there’s a specific reference number is missing in a bill of lading such as Purchase Order Number, Bill of Lading Number and Return Authorization Number
• Sending Emails to the customers when needed
• Compiling of reports

• Calling and looking clients through referrals and data base.
• Selling Post Paid products to the customer
• Pro-actively and Consistently hitting the target every month

• Designing and lay outing floor plan
• Estimating all the hardware parts needed in a house project
• Sorting and sending plans to Japan through emails
• Updating reports and data entry as well