جيانا سرحان

1- Answer Screen and Direct Incoming Calls.
2- Receive and Assist Clients and guide them to their destination Room.
3- Prepare and modify documents including correspondence, Quotations, Purchase
orders, Invoices, reports, drafts, memos and emails.
4- Maintain electronic and hard copy filing system
5- Open, sort and distribute incoming correspondence
6- Perform data entry and scan documents
7- Coordinating between our department and the other departments.
8- Handling the Petty Cash and handling purchasing’s related to our department.

1-Answer Screen and Direct Incoming Calls.
2-Receive and Assist Clients and guide them to their destination Room.
3-Prepare and modify documents including correspondence, Quotations, Purchase
orders, Invoices, reports, drafts, memos and emails.
4-Maintain electronic and hard copy filing system
5-Open, sort and distribute incoming correspondence
6-Perform data entry and scan documents
7-Coordinating between our department and the other departments

1- Prepare Leave Applications and Leave Settlements and Final Settlements.
2- Maintains payroll information by collecting, calculating, and entering data.
3- Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.
4- Maintain personnel files and employee records with all related HR information.
5- Prepare end of service package.
6- Preparation the circulars (MEMO).
7- Follow up & recording the sick leaves for the staff.
8- Follow up attendance for employees.
9- Preparing monthly time sheet
10- Preparing Employment offer & contract
11- Preparing Salary Certificate - End of Serves certificate - warning letter- termination letter.

1- Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
2- Maintain electronic and hard copy filing system
3- Open, sort and distribute incoming correspondence
4- Perform data entry and scan documents
5- Assist in resolving any administrative problems
6- Answer calls from customers regarding their inquiries
7- Prepare and modify documents including correspondence, reports, drafts, memos and emails
8- Schedule and coordinate meetings, appointments.

1- Complete check-in and Check-out process for Hotel Passengers
2- Help the Passengers and Guide them base on the hotel roles and policies
3- Attend Passengers Calls and Forward it to the needed department
4- Coordinate with Hotel Accounting Department to Hand-over and review the Cheques and the passenger’s payments

secretariat

secretariat

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