Supply Chain Director
American University of Sharjah
Total years of experience :21 years, 0 Months
Highlights:
✓ Led a core team of 16 professionals (direct & indirect) to deliver supply chain
strategy to achieve organizational goals and objectives.
✓ Restructured and amalgamated supply chain functions - procurement,
contracts, warehousing, distribution, fixed asset management and outlet
leasing - from multiple business units to a unified department.
✓ Implemented world-class procurement processes and delivered savings of
over US$0.45 million on an average general operating spend of US$43.6
million, year on year, apart from special projects funds up to USD27 million
annually.
✓ Developed and conducted annual procurement planning with key
stakeholders to ensure requirements were met by allocated budget.
✓ Successfully led assertive negotiations with vendors to obtain annual cost
savings along with value adds 14%-18% of savings from annual operating
budget, with value-adds related to extended warranties, progressive
payments and performance bonds/guarantees.
✓ Optimized warehouse operations, implemented a just-in-time ordering
system which reduced average stockholding by 80%.
✓ Established centralized contracts for frequently consumed categories
related but not limited to IT infrastructure, housekeeping, teaching
requirements, construction & facilities maintenance, public relations, marketing and security services.
In-depth knowledge of end-to-end sourcing of complex lab equipment both
locally and internationally; knowledge in strategic sourcing and
implementation of IT infrastructure, upgrade and maintenance, with
construction renovation projects & sourcing and managing new construction
projects.
✓ Established a robust policy for fixed assets disposal, generating average
annual revenue up to US$0.27m.
✓ Established mandatory supplier pre-qualification process and code of
conduct covering all aspects of sustainability, ethical practices & antibribery declarations, with compliance documentation meeting high
standards of supplier governance.
✓ Achieved digital transformation of procurement processes by
implementing iValua Source to Pay (S2P) solution.
✓ Implemented an efficient category management system by establishing
uniform taxonomy and category tree.
✓ Ensured staff certification of Chartered Institute of Procurement & Supply
(CIPS) to maintain updated knowledge of supply chain best practices.
✓ Led the AUS supply chain team to final shortlist for CIPS Excellence in
Procurement awards, ‘18.
✓ Enabled AUS to gain status of a select organizations in the UAE to obtain
the CIPS Corporate Ethics Mark assuring ethical sourcing and supplier
management, June ‘20
✓ Nominated to panel of judges for the CIPS annual procurement & supply
awards, ‘20
Key Deliverables:
• Procurement of goods & services within the framework of all relevant AUS and Procurement Policies and S.O.P including different activities, like tendering/floating RFQ, techno-commercial evaluation of quotations, negotiation, purchase approval, ordering, post-order expediting etc. by leading a team of professionals.
• Classifying areas for procurement cost reduction through ABC analysis of past procurement/consumption data and taking cost reduction measures in coordination with Process & Engineering Dept. through import substitution, alternate vendor development, value engineering and joint improvement project etc.
• De-bottlenecking of Procurement Process through value stream mapping (identifying & eliminating the NVAs to the best possible level to keep the system agile) & reduction of overall cycle time.
• Formulating sourcing & procurement strategies, vendor identification & development, materials management and analytical assessment to strengthen the supply chain
• Handling sourcing through identification of cost effective vendors/ suppliers for procurement with an aim of reducing cost while improving quality & reliability
• Conducting vendor evaluation and assessment based on receipt compliances, quality issue, timely delivery, frequency of disputes, after sales service, etc.
• Assessing performance of vendors based on various criterions such as percentage for rejections, quality improvement rate, timely delivery, credit terms, etc.
• Optimizing payment terms and volume discounts with suppliers to achieve better financial results for AUS.
• Planning and conducting monthly performance meetings with assigned stakeholders building close relationship, ensuring management of expectations, mapping of future requirements.
• Participate in developing, implementing, evaluating and improving: Plans, work processes, systems and procedure to achieve goals, objectives and high work standards thus moving procurement and AUS towards higher efficiency and effectiveness.
• Establishing performance requirements (KPI’s) and personal development targets for the team; regularly monitor performance and provide coaching ensuring performance improvement and development.
Significant Highlights as Manager Procurement
• Reduce spot purchases and implement strategic sourcing, through yearly contracts for frequently consumed or procured items.
• Manage maintain and communicate with internal stakeholders on university wide contracts for products and services to ensure smooth operation. Also, amend draft and implement industry practices to reduce risks on contracts.
• Implemented an online tool which complies with our current ERP system which is Banner, for managing contracts, which reduces paper work/administrative tasks.
• Developed and implemented an online reporting tool for internal stakeholders to update them on the status of their purchase requisitions/projects.
• Responsible for managing contracts of various outlets on campus such as food outlets, gift shop, pharmacy and travel agency.
• Developed an in house tenancy contract with the support and help of our legal consultant, Pinsent Mason.
• Prepare training schedule, both internal and external for procurement and contracts staff and secure budget for the same.
• Preparing procurement highlight report every quarterly for management review and half yearly highlights to go in the BOT report pack.
• Re-evaluated and implemented new process for ordering business cards, stationery and consumables for chemistry and biology labs thus reducing lead time, cost and admin work.
Department wise Purchase & Sourcing
IT Department
• Complete IT related purchases that involve complex software and hardware worth over 10 Mill AED. Yearly tendering and maintaining all major IT contracts of the organization like CISCO- Wireless Network/Security, SUN Servers Maintenance, AVAYA IP telephony, NET APP data storage applications, Oracle Licenses, Sun Guard, Banner (ERP system) among others.
Housing and Transportation Division
• Oversee the purchases and construction of fully furnished villas/dorms for a smooth handover from the contractor. Maintaining yearly contracts and supplies of soft items, furniture and electronic appliances required for existing and new villas which total over two hundred.
College of Arts and Science
• Managing and procuring all purchase requests initiated by CAS including office supplies, office and classroom furniture, teaching & scientific equipment’s, and consumables for physics, chemistry and biology labs, procuring teaching materials for faculty and students, and general maintenance of the building.
Finance and Administration Departments
• Handling of all procurement requests generated from F&A Departments
Academic Computing Department
• Coordinating and working effectively with ACD to ensure all purchases of hardware and renewals of software are done on time without causing any operational setbacks. Includes Microsoft campus agreement, yearly purchases of hundreds of DELL computers/laptops and accessories for academic and non-academic departments, Smart classroom projectors, MAC computers and accessories for School of Architecture and Design. Timely renewal and maintenance of several platforms including Blackboard, iLearn, software such as, Deep Freeze, Respondues, MAC software, Maple etc., to name a few.
Wellness Department
• Coordinate with director of wellness to purchase materials required for the staff leisure center and maintenance of flood lit stadiums, Olympic size swimming pools in the campus, procuring sports goods required for campus student activities and maintenance of equipment’s for all the gymnasiums within the campus
Significant Highlights as Senior Buyer:
• Awarded Chancellor's Employee of The Year Award in 2006-2007
• Appreciation letters from Vice Chancellors for excellent customer service
• Achieved saving target of several million dirham’s by effective negotiation on all purchase orders
• Initiating blanket orders for stationery, toners and regular MEP supplies.
• Executing high profile events such as Alumni reunion dinner every year, with different themes, with a turnout of 3000 - 4000 people.
• Supervising three buyers with their work and ensure compliance to policies and procedure.
• Successfully coordinated the project of migrating the campus from an existing wireless network to the latest in the market, the project was worth 5million dirhams.
• Handled, executed and successfully completed Audio Video studio at AUS in 2004, costing approx. 4 million dirhams, one of its kind in UAE and the first in an educational institution.
• Furnishing of new housing units, 2 Bhk to 4Bhk in campus. The structure is always built by public works department, we furnish them in terms of IT works, Interiors, furniture, appliances and soft items.
• Furnishing of new dormitories, which shared semi and private rooms for students, with IT works, furniture appliances and soft items.
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