TECHNICAL PROJECT MANAGER
Schnell Technocraft Pvt Ltd
Total years of experience :9 years, 9 Months
• As the lead project manager, took over an MDM (mobile device management) migration project for corporate devices of employees from the Department of Transportation, California US
• Successfully completed the migration of 18000 corporate devices from Air watch to Microsoft Intune within a span of
6 months.
• Drafted the project plan and other project artifacts while managing the technical teams for configuring and implementing policies on Microsoft Intune to enable the migration of devices to the new MDM platform Currently managing cross functional teams (both in US and India) to drive the US government agency projects including, Department of Transportation (DOT), Department of Motor Vehicles (DMV), California State Teachers Organization (CalSTRS).
Information Technology Cloud and Platform Services (ITCPS)
• Assisted over 1 3 application teams in our portfolio to transform from Waterfall to Agile ways of working to align
with organization strategic plan.
• Assessed each scrum team members responsibilities and delegated tasks to balance each employees workload.
• Have extensive knowledge on various applications within the portfolio to be able to address any functional
challenges seamlessly.
• Led reviews and planning meetings to promote full team engagement.
• Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering
personnel.
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements
and handling project changes.
• Managed the end-to-end processes from Initiation through implementation for infrastructure builds, Data Centre Consolidation, Production Implementation, Tech-Refresh, Asset Lifecycle Migrations and Systems
Integration, Server/Asset move etc.
• Conferred with clients to conduct business and technical studies to identify, analyze and document system
requirements.
• Consulted and negotiated specifications, project timelines, budget, quality, and risk.
• Explain proposals and present relevant reports to stakeholders and management.
• Streamlined, simplified, and automated the project management tools, implemented new features and functionalities as
part of digital transformation goal in the organization.
• Managing user accounts and permitting share and security level permissions as part of service desk Handling P1, P2 critical incidents and help avoid major outages or disruption to companys IT services Analyze trends and create action process improvements and suggest possibilities of automation wherever possible.
• Provided post-implementation maintenance support for application/software.
• Volunteered for all change activities across Verizon data centers and ensure change completion.
• Managing site dispatches across various Dell teams- XPS, Inspiron, Vostro
• Managed higher level of productivity and increased revenue through efficient people and process management.
• Acted as a trainer and subject matter expert for all teams.
• Sent weekly and daily reports to track the overall progress and achievements.
• Responsible for maintaining company strategies like designing, implementing and maintenance of
process standards.
• Providing process related feedback to consultants.
• Coordinated and participated in cross site management training by visiting Dell head office at Domlur, Bangalore.