OFFICER IN CHARGE
sabb
مجموع سنوات الخبرة :9 years, 10 أشهر
WORKS FROM 1992 TO TILL 2002 IN SABB CREDIT CARD DIVISION AS OPERATION AND ADMINISTRATOR.
5 YEARS WORK WITH AMERICAN EXPRESS- AS OPERATION OFFICER .
For the important customers, when their credit limit has been fully utilised. ❑ To receive request from member merchants and Bank branches for authorization for On-Us cards as well as Off-Us cards and inform the system response to the merchants. Prepare fee collection and claim through Visa / Master Card Base II Merchant Operation ❑ Daily reconciliation of merchant operation accounts ❑ Maintain department related suspense accounts and pass the necessary entries after approval from Department Head ❑ Review Visa outgoing rejection report and rectify the transaction ❑ Review Master card outgoing rejection queue and arrange to re-process the financial transactions. ❑ Review daily EDC reports and arrange to re-process the rejected transactions. ❑ Merchant maintenance: Create new merchants, create POS merchants and update the cancelled merchants etc., ❑ BIN and ICA update for Visa and Master card. ❑ Fee Collection for Visa and Master card. ❑ To Assist Manager Merchant Ops for all related correspondence and communications. POS Claim and disputes from the Merchants: ❑ To Receive the Visa /Mastercard (Trasaction thru POS) claims, disputes and un reconciled items. ❑ To verify various transaction reports and scrutinize the transaction details for make sure the accuracy. ❑ To make sure and identify the transaction for purchase or authorization. ❑ To check the EDC rejection report, whether any rejection has mentioned. ❑ To arrange re-process if the transaction not charged to cardholder. ❑ To verify the merchant Auto Credit report and arrange to pay if merchant payment not made. Acquiring Sales ❑ Review new merchant applications for the merchant agreement (verify the accuracy in all related documents received) ❑ To check average balance and total turnover of merchant account. ❑ To verify through MATCH (Master card-Member Alert to High Risk) ❑ To provide MCC (Merchant Category code) according to nature of business. ❑ To assign new merchant number in serial as per area wise. Training courses Attended Attended Fraud Prevention courses at SABB Money Laundering at AMEX Attended Visa Card Base I conducted by Institute of Banking Operations by SAMA Attended MS Excel advanced courses. ACADEMIA
B.Com. (Cost Accounting) from Calicut University, Kerala, India