I.T Retail Sales Specialist
Jarir Bookstore
Total years of experience :6 years, 4 Months
• Configures Ipad Internet 3G, trouble shoot laptop, desktop, printer, data backup, system recovery, and formatting.
• Attends e-mail inquiries, phone calls, needs and wants.
• Instructs customers on proper use of products
• Order and Transfer items through the use of IBM I Series.
• Handle Presentation, inventory, and request from corporate account and other showrooms.
• Respond promptly and professionally at all times to customers and fellow team members.
• Developed on-going customer relationships and enhancing future sales and customer service.
• Receiving of Incoming and Outgoing calls for customer inquiry, ordering, sales and services
• Supervise and Train new hire and part timer employee. Preparing wise progress reports (weekly, monthly, quarterly and annually)
• To demonstrate a history of success in corporate relationship development
• To Show an understanding of relevant markets and growth potential
• Embrace the challenges of business ownership and empowerment
• Flexible approach and a true commitment to excellence
• Execution of marketing campaigns and associated events
• Define and document business flows and processes
• Respond promptly and professionally at all times to prospects, clients and fellow team members
• Maintain timely and accurate database of client contact data
• Develop and maintain a pipeline of new/additional business
• Generate an accurate weekly forecast
• Follow-up with prospects / clients to review proposed solutions, pricing, determine project start dates and obtain signed contracts
• Participate in weekly meetings, prepared to discuss current status of pending projects, proposals and challenges
• Assist with and/or present at user groups and other marketing events involving prospects / clients
• Help develop marketing strategies to generate leads and support sales
• To participate significantly in the ongoing development of products and services
• To prepare and articulate presentations and proposals etc.
Best on the Job Training