Software QA and Technical Admin
Teletek Solutions LLC
مجموع سنوات الخبرة :12 years, 9 أشهر
Demonstrating Retail POS Systems to customers and new prospects
Conducting Site visit with CEO to present demos and finalizing requirements
Perform end to end testing of all functionality for android and desktop application for Payment Systems for Service Stations and Filling stations.
Prepare UAT test scripts and support UAT testing team in defect resolution and test completion.
Problem management coordination to address all customer tickets; assigning and tracking them to closure.
Provide technical assistance and support for existing applications to all retail customers.
Checks and generate software product licenses through internal remote file access tools.
Monitoring and generating weekly reports.
Database validation testing - Experience in Oracle SQL Developer tool for database testing.
Devised user manuals and provide technical support and instructions to users for installation and configuration issues.
Site master data configuration for new site setup.
Additional Responsibilities:
Accounting: Maintaining the documents and updating for VAT returns.
Coordinating with customers for sales and purchases, creating proforma invoices, tracking shipments and payments
Siebel testing for Maintaining and enhancing the creation of customers and accounts through multiple channels (mobile and online banking, call centers).
• Integration tester-End to end Integration testing of Web Services -Using stubs, drivers - customer creation modules through online banking for KYC implementation.
•Have performed end to end testing for web based applications with 3rd party impacts.
•Performed database validation, developing SQL queries, reports, validation of data for remediation projects on SQL Management Server.
•Have performed GUI testing for the online banking module .Have performed SOAP UI testing.
•Onsite coordinator - Liaised with onshore team and cross teams of ANZ and project team for UAT phase.
•Acting Team lead - within 6 months of joining the project, supervised a team of 5 for integration testing for module with major cross team impacts in the absence of TL
•Managed resource assignment, monitored testing progress, planning and conducting calls with cross teams and client.
•Trainer - Induction training for new joiners to the project.
•Showcased documents for knowledge management for testing concepts for Accenture Training Repository.
Salliemae USA - Student Lending Agency
● INTEGRATION tester - Created integration test plans and executed test for solutions in SOA architecture.
● Devised test plans and executed for online disclosures and denial letters, database schema and data validation.
● Performed functional testing for all the modules of loan processing for enhancements for Real Time and Batch processing.
● Performed integration for Centralized Pricing module and loan disbursement process (payment system) using - Web services, XML parsers and DB2 validation.
● Defect coordinator - Co-ordinated defect status calls with SIT/UAT/ external teams, defect summary reporting and arranged lessons learnt sessions.
● Trainer- Apart from delivery, conducted trainings and was nominated as a Subject Matter Expert, mentor for new joiners and have been acknowledged many time through Thank the mentor program.
● Change Management Coordinator -Tracking and reporting CRs progress for a complex project (80 CRs) for 3 releases .Rewarded for shipping CRS on schedule which were planned for next release due to stringent schedule, thus reducing the cost for clients.
● BCP Coordinator- Nominated as a Critical resource for multiple projects and was a member of BCP (Business continuity Plan).
● Problem Management - Proactive contribution for Service Desk activities for testing prod support incidents and problem tickets.
● Offshore Coordinator -Promoted to senior test analyst - project management activities. Maintain test summary reports, implementation checklists for QA, testing metrics, monitoring entries and directly reporting to manager.
● Worked as an agile tester for pilot projects.
● Validation Tester- Planned validation testing and test execution on QC for files migrated, Wyeth web pages migrated to Pfizer sites. Scheduling and coordinating frequent calls with client team for issue resolutions.
Data creation, batch job creation and maintenance for nightly job maintenance.
•Requirement analysis and coding in COBOL language for enhancements.
Planned validation testing and test execution on QC for files migrated,
Greenfield Training