Sales Coordinator
Crystal Gallery
Total years of experience :14 years, 6 Months
• Responsible for supporting the company Sales Team and ensuring that they have the tools, support and resources needed to set them apart from the competition.
• Speaking with customers using clear and professional language to conduct survey and update the client with ongoing promotion.
• Prepare job orders, sales invoice and delivery note from the sales team and encode in the system for production and delivery of goods to the customer
• Calculate and make quotation/ Invoice/ DO in POS and send the same to sales team member/client.
• Follow up with production for client for on time delivery of all orders and handling over the materials to dispatch/ courier.
• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
• Accurately analyzing and assessing statistical data
• Provide the most rewarding banking experience by delivering superior customer service to our potential and existing client by performing up selling, cross selling, suggesting alternative and follow up on customer request.
• Generates and cultivates new prospects for bank business, this includes developing relationships with Senior Management and dealing with their Operations staff.
• Performs trouble shooting and problem solving for customers as requested, by obtaining the necessary information from other areas of the bank ensuring a high level of quality customer service
• Handling both incoming phone calls and make outbound phone calls to both new and existing customers.
• Manage front end aspects of client and deal due diligence including elements of the KYC (Know Your Customer)
• Preparing and reviewing loan closing documents. Ensuring all information is complete and accurate in compliance with Bank’s policy and procedures and government regulations
• Lead in building strong business relationships with internal product partners to ensure process deficiencies or operational issues are addressed in a timely manner
• Prepare, monitor and distribute production reports thru MS Office application for future planning to achieve goal.
• Part of a team that ensures efficiency and accuracy in daily transactions including maintenance of relating investment of client.
• Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
• Preparing and reviewing loan closing documents. Ensuring all information is complete and accurate in compliance with Bank’s policy and procedures and government regulations.
• Performs trouble shooting and problem solving for customers as requested, by obtaining the necessary information from other areas of the bank ensuring a high level of quality customer service
• Coordinate administrative sales staff in maintaining customer databases.
• Support sales and marketing teams in achieving hundred percent outcomes.
• Facilitated flawless operations by interacting with Customers, Car Dealers, Operations Department, Branch Personnel and Account Managers by delivering superior working relationship.
• Assist in preparation and conceptualizing of marketing and promotional campaigns to recognized brand and maximize business opportunities.
• Prepare, monitor and distribute production reports thru MS Office application for future planning to achieve goal.
• Generate, maintain and increase business opportunities with the potential and existing client to use the bank facility and its services
• Conduct product orientation regarding the use of POS machine and security features of credit card
• Validating requirements submitted. Ensuring all information is complete and accurate in compliance with Bank’s policy and procedures and government regulations
• Performs trouble shooting and problem solving for customers as requested, by obtaining the necessary information from other areas of the bank ensuring a high level of quality customer service
• Cross selling of other banks services and products to increase company revenue and awareness to the market
• Proper handling of store personnel and safe keeping of accountable materials
• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers'.
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination.
• Handle cash register and transactions with the customers in an effective and accurate manner.
The Bachelor in Science in Business Administration major in Marketing program is designed to equip the students with the knowledge and skills for effective marketing and sales strategies: how a company determines what product or service to sell, how customers and markets are delineated into target demographics, and the methods of reaching them. The course also focuses on strategic marketing issues which marketing managers assess before findings are presented to their executives. By learning to be an effective marketer and manager, you will learn to respond to the demands of competitors, the government, and larger social issues. Among the concepts and theories that will be discussed are sales management, brand, distribution, e-commerce, franchising, retailing, information technology and corporate social responsibility.