Barista Cum Cashier
French Bakery
Total years of experience :15 years, 2 Months
Duties:
Welcomes customers by determining their coffee interests and needs.
Educates customers by presenting and explaining the coffee drink menu; answering questions.
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, Americano and cappuccino.
Maintains safe and healthy work environment by following organization standards and sanitation regulations.
Handle cash, credit transactions with customers
Make sales referrals, cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Maintain clean and tidy checkout areas
Keep reports of transactions
Berrybang Ice Cream
Ferrari World, Yas Island, Abu dhabi U.A.E
August 2010 to January 2018
SALES STAFF CUM CASHIER
Job Responsibilities: ➢ Greet customers and ask about the quality of service they are recieving.
➢ Handle cash sales, and close out till the end of the day.
➢ Process, price and shelve incoming product.
➢ Monitor and verify the counting, wrapping and weighing and distribution of currency and coins.
➢ Maintain shelf organization and stocking.
➢ Performs sales floor works, such as greeting or assisting customer.
➢ Promote and conduct more options to have bigger sales.
Goldilocks Company/ SM City San Lazaro
A.H Lacson St. Manila, Philippines
Oct. 6, 2008- March 31, 2009
STORE CREW
Job Responsibilities: ➢ Politely taking the orders of the customers.
➢ Make the suggestive selling
➢ Giving customers great satisfaction by serving them through the best of my ability.
➢ Maintaining the assigned area well kept and organized.
➢ Greet the customers at all time.
Candy Corner
LCC Mall Naga City, Philippines
April 3, 2008-Sept. 29, 2008
SALES STAFF
Job Responsibilities: ➢ Attending to the needs of customers.
➢ Making sure that every weight of candy is exactly according to the price.
➢ Suggesting new items to the customers.
➢ Responsible in organizing of all items.
Dec. 13, 2007- Feb. 2, 2008
Dining Waiter (on the job training)
Job Responsibilities: ➢ Preparing table appointment
➢ All pre-set equipment/ utensils must be immaculately clean, sanitize with sanitizing detergent and wiped dry.
➢ Leading the customer towards the table.
➢ Politely taking the orders of the customers.
➢ Costumer questions on menu items are answered correctly and courteously in accordance with enterprise policy.
➢ Food and beverages were served courteously in accordance with establishment standards and hygiene requirements
College: Mariner's Polytechnic Colleges Naga City, Philippines Hotel and Restaurant Management Graduate 2006-2008