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jean de DIEU BIGOMBA, customer care officer

jean de DIEU BIGOMBA

customer care officer

FINA BANK now GT BANK

Location
Rwanda
Education
Bachelor's degree, Hotel and tourism management
Experience
11 years, 2 Months

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Work Experience

Total years of experience :11 years, 2 Months

customer care officer at FINA BANK now GT BANK
  • Rwanda
  • January 2009 to January 2015

over all customers issue to guide them and make sure customers are satisfied and handling complain

manager at CAMILIA TEA HOUSE
  • Rwanda
  • January 2007 to January 2008

over all activities duties and responsibilities

Cashier at Food and beverage
  • United Arab Emirates
  • January 2003 to January 2007

at intercontinental hotel now serena hotel in

Education

Bachelor's degree, Hotel and tourism management
  • at ourism university college
  • January 2011

specialized in hotel management

Specialties & Skills

Look Development
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Customer Relations
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Bank Relations
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Customer Service
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Customer Orientation
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ATM
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BANKING
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CUSTOMER RELATIONS
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CUSTOMER SERVICE
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CUSTOMER SUPPORT
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DIMENSIONS
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FINANCE
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FOREIGN EXCHANGE
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RECEIVING
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STRATEGIC
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Languages

English
Expert
French
Expert
German
Expert

Memberships

scout mouvement
  • chef of goup
  • April 1995

Training and Certifications

customer services (Training)
Training Institute:
southen sun group
Date Attended:
September 2005
Duration:
48 hours

Hobbies

  • Book restoration,watching cinema and newa on tv,go out with friend and have fun