jean gedeon, Senior Presales Engineer

jean gedeon

Senior Presales Engineer

BMB Group

Location
Lebanon - Beirut
Education
Master's degree, Telecommunication And Information Technology
Experience
10 years, 9 Months

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Work Experience

Total years of experience :10 years, 9 Months

Senior Presales Engineer at BMB Group
  • Lebanon - Beirut
  • My current job since December 2015

• Designing solutions in all 3 main areas: Data Center, Network, and Security.

• Meeting clients to identify business requirements and translate them into a technical solution.

• Pre-sales expertise in all CISCO portfolio as BMB is a Cisco Gold Partner: Routing, Switching, Wireless, SD-WAN, Unified Collaboration UC, Servers, Hyperflex HCI, ACI and Security Solutions.

• Specialized in Data Center solutions, covering all Dell EMC portfolio (Servers, Storage SAN NAS, HCI Hyperconverged, and DPS Data Protection Solutions) along with Nutanix, Pure, Rubrik, Citrix, Veeam, VMware and Microsoft.

• Good knowledge in a wide range of Security products: Palo Alto, F5, Broadcom (Symantec), Fireye, Forcepoint, McAfee, Microfocus ArcSight, Qualys, Tenable, Nexthink...

• Negotiating and maintaining good relationships with business partners, vendors and clients.

• Searching and learning about new products, then sharing information with the presales and sales team members.

Presales Engineer at CIS Group
  • Lebanon - Beirut
  • November 2014 to November 2015

• Technical Consultancy mainly for HPE products: Proliant Servers, Blade Servers, 3PAR, SAN and NAS Storage, MSA, Storeeasy, Storeonce, Backup...

• In-depth knowledge of proposal preparation, bid management and collateral preparation, conducting research on new products, evaluating specific requirements, responding to various RFQs for international clients, and winning various international bids.

• Analyzing Tenders, designing and configuring the appropriate solutions for Banks, Telecom operators, Oil & Gas Firms, Public sector & Ministries in Africa; including all HP products, Microsoft, VMware, RedHat and Symantec.

Network Optimization Engineer at Ericsson
  • Lebanon - Beirut
  • August 2013 to March 2014

• New 3G UMTS Sites Optimization & Acceptance to the customer Alfa:
• Optimization and Analysis of new sites in both U2100 and U900 carriers
• Achieving & Maintaining Network KPIs agreed with Customer
• Generating Scrambling Codes and parameters for new sites
• Daily monitoring and analysis of site Performance and Troubleshooting according to the problems existing in the network. Recommending Parameter changes to increase coverage and reduce interference and improving KPIs.
• Set up cell classifications and define possible neighbors based on priority within same carrier (Intra-Frequency), two different carriers (Inter-frequency), or to GSM sites (IRAT) for success handovers achieving best possible coverage
• Performing analysis of various Network reports & Parameters from OMC (using OSS CITRIX Ericsson tools and Business Object) to evaluate the network KPIs such as RRC connection success rate, HSDPA/HSUPA throughput, and SHO/IRAT success rate; and providing remedy for High Drop rate, Speech drop, CS drop, PS drop, HS drop, UL RSSI, Blocking, denied admission and reducing overshooting antennas.
• Analyzing Drive Tests data (using ACTIX) to evaluate network coverage, Quality Problems and Handover Optimization generating various reports like Active Set, RSCP, Ec/Io, TxPower, BLER, HSDPA etc.
• Coordinate with Drive Test and riggers teams, Checking Feeder and Sector Swap, and suggesting changes in Antenna orientations and mechanical or electrical Tilts.

Drive Test Engineer at QTS
  • Lebanon - Beirut
  • January 2013 to July 2013

• Collecting radio measurements of 2G GSM and 3G UMTS Networks belonging to Alfa.
• Preparing drive test routes (using MapInfo and Google Earth) within the coverage area based on the design plots
• Processing drive test data output files (voice and data calls) collected using TEMS Investigation.
• Identifying and finding areas of interference, dropped calls and poor coverage.
• Handover testing and trouble shooting, Downlink and Uplink throughput testing.
• Checking the existence of major problems such as swapped antenna feeders, site not transmitting, bad RF coverage, Pilot Pollution, and interference
• Performing a series of test at the direction of the Optimization Engineers, coordinating with them and suggesting antennas tilt changes and relayed the impact of the change to engineers in the office; to assure that we were receiving best possible coverage with a maximum throughput.

Education

Master's degree, Telecommunication And Information Technology
  • at Antonine University
  • June 2012

Telecommunications engineer (Networking, systems, PSTN, 2G, 3G, 4G..)

Specialties & Skills

IT Security
Data Center Architecture
Network Design
IT Solutions
Technical Presales
communication
presales
consultant
negotiation
network
data center
solution design
security

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Native Speaker
English
Expert
French
Expert
German
Beginner

Training and Certifications

PLMN Drive test Engineer (Training)
Training Institute:
Alfa
Date Attended:
March 2011
Duration:
480 hours
Telecom Optimization Engineer (Training)
Training Institute:
Ericsson
Date Attended:
August 2012
Duration:
240 hours
NOC Engineer (Training)
Training Institute:
MADA Communications International S.A.L (Offshore)
Date Attended:
March 2012
Duration:
920 hours
site implementation field engineer (Training)
Training Institute:
Touch
Date Attended:
September 2011
Duration:
240 hours

Hobbies

  • Sport, music, yoga, self development