Jean Nazareno

Sole operational and HR lead for a specialist recruitment consultancy; managing finance,
compliance, HR administration, payroll, benefits, office operations, and systems across the business. Concurrently managing all operations for a second business under the same ownership from November 2025. Reports directly to the business owner.

Finance & Commercial Administration
• Manage end-to-end invoicing on Zoho Books; maintain accounts receivable, revenue, and cash flow tracking
in Excel across two revenue streams
• Prepare and file VAT returns independently; perform monthly bank reconciliations and maintain P&L and cash flow tracking
• Process all supplier, vendor, utility, and credit card payments via company online banking; manage commission payables
• Upload and manage invoices through enterprise client procurement portals including SAP (TAQA) and Oracle (KENT)
• First point of contact for external auditors; draft and issue audit confirmation letters for client year-end receivables

Payroll & Contractor Administration
• Sole payroll administrator across two jurisdictions: UAE employees (WPS) and Philippines-based remote employees (Deel)
• Process monthly billing for 11 active contractors; liaise with third-party visa provider for contractor onboarding, documentation, and reimbursement coordination

HR Administration & Employee Lifecycle
• Draft and issue HR letters across the full lifecycle: offer letters, employment confirmations, salary certificates, NOCs, and authorised signatory letters
• Manage employee visa renewals, PRO submissions, and government follow-ups end-to-end via DMCC, MOHRE, and GDRFA
• Administer medical insurance for employees and dependents: enrollment, renewals, amendments, and claims coordination
• Manage employee offboarding including gratuity calculation per UAE Labour Law and visa cancellation processing

Regulatory & Corporate Compliance
• Maintain full DMCC entity compliance: trade license, establishment card, Chamber of Commerce membership, and all government authority submissions
• Manage office insurance portfolio: business interruption, public liability, and workmans compensation
• Complete supplier and vendor registration processes across multiple enterprise client portals

Office Operations & Executive Support
• Manage all office procurement, vendor relationships, supplies, and day-to-day administrative operations
• Provide direct administrative and operational support to the business owner across correspondence, scheduling, and ad-hoc priorities
• Supported formal RFP responses and bid submissions — coordinating content, documentation, and timelines with the business owner
• Maintain Vincere ATS/CRM across client commercial records, business terms, and candidate data

Concurrently managing all operations for a second business under the same ownership — a childrens phonics and literacy brand in Dubai.
• Manage student database, bookings, invoicing, and coordination via integrated Zoho and ClassCard platform
• Handle all customer communications across WhatsApp, Instagram DMs, and email from enquiry through to enrollment and retention
• Create original social media content using Canva; maintain brand identity and website content
• Liaise between teaching staff, studio team, and parents on scheduling and day-to-day operations

• Managed delivery recruitment across construction, engineering, infrastructure, and FM sectors for enterprise accounts including NEOM, Red Sea Global, and Kent (formerly known as Sudlows)
• Sourced via LinkedIn Recruiter, Boolean search, GulfTalent, Bayt, and Reed; built advance talent pipelines across MENA, UK, and APAC markets
• Conducted candidate screening, competency assessments, interview coordination, reference checks, and offer management

Managed multi-stakeholder correspondence, scheduling, and office administration in a construction and exhibition fit-out environment. Supported bid and tender submissions: coordinating document compilation and preparing RFI and RFP packages for project wins.