Jeff Kristoffer Cagadas, RESERVATION AGENT

Jeff Kristoffer Cagadas

RESERVATION AGENT

Al Mauzoon Tourism

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Mso- Microsoft Software Office
Expérience
13 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 3 Mois

RESERVATION AGENT à Al Mauzoon Tourism
  • Émirats Arabes Unis - Dubaï
  • mars 2022 à février 2023

Assisting and advising customers who may be
choosing from a variety of travel options.
Making reservations for customers based on
their various requirements and budgetary
allowances.
Checking the availability of accommodation or
transportation on the customers’ desired travel
dates.
Helping plan travel itineraries by suggesting
local tourist attractions and places of interest.
Processing payments and sending confirmation
details to customers.
Providing support to customers who may need to
amend or cancel a reservation.

CUSTOMER ASSOCIATE/BARISTA/HEAD WAITER à Smat Restaurant and Café
  • Émirats Arabes Unis - Dubaï
  • janvier 2019 à février 2022

 Monitored dining area to ensure best customer experiences.
 Perform cashiering duties and handles petty cash and DSR
 Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
 Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, café latte, and cappuccino etc.
 Helped customers with their inquiries and resolved issues promptly.
 Consistently checked on customers to ensure satisfaction with each food course and beverages.

CAPTAIN à WAITER– Al Hallab Bab El Bahr
  • novembre 2016 à janvier 2018

Provide excellent customer services that promote satisfaction
* Greet customers and present menu
* Served as additional help for restaurant, including cashier and
handling of monies.
* Facilitated working environment by maintaining a clean and
sanitized facility.
* Assisted subordinates and supervisors in identifying and
resolving problems.
* Responsible for the seating and serving customers.
* Take & serve food/drinks orders and up-sell any additional
products
* Cooperate with all the serving and kitchen staff
I look forward to working in an environment, where my
professional skills as well as my educational qualifications are
utilized for the benefit of the organization.

AIR TICKETING BOOKING SPECIALIST à CHYLEXIS TICKETING OFFICE
  • Philippines - Butuan
  • mai 2012 à avril 2016

Scheduling flights based on customer needs and
available flights, including checking weather
conditions and making changes as needed
Communicating with customers to answer
questions about tickets, pricing, or flight
schedules.
Entering customer information into a computer
system to issue tickets or update records
Ticketing agent jobs that involves processing
electronic ticketing requests for customers or
agents over the phone

TELLER à COURIER - Core Pacific Money Exchange
  • Philippines
  • mai 2008 à février 2012

Deliver important documents and items from one place to another.
* Coordinated of incoming and outgoing mail.
* Perform the delivery tasks and pick-up of customer material, in a polite, resourceful and professional
manner
* Take orders on the phone or a wireless data service to determine where it must have delivered.

Éducation

Diplôme, Mso- Microsoft Software Office
  • à Filipino Institute Dubai Uae
  • janvier 2024

3rd Honorable Mentioned

Baccalauréat, Criminology
  • à AGUSAN INSTITUTE TECHNOLOGY
  • janvier 2007

(

Etudes secondaires ou équivalent, Criminology
  • à SECONDARY Urios College High School
  • janvier 2003

(

Etudes secondaires ou équivalent, Criminology
  • à ELEMENTARY West Central Elementary School
  • janvier 1999

Buena Vista, Agusan Del Norte Will be furnished on demand.

Specialties & Skills

Airlines
Log Shipping
Service Engineering
Marinas
Customer Service
CASHIER
CUSTOMER SERVICE
DELIVERY
JAVABEANS
MICROSOFT MAIL
TELEPHONE SKILLS
PROCESS ENGINEERING
FASHION