جيفرسون مانالانج, call center agent

جيفرسون مانالانج

call center agent

iQor Philippines, Inc

البلد
قطر - الدوحة
التعليم
بكالوريوس, Bachelor of Science in Nursing
الخبرات
4 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 4 أشهر

call center agent في iQor Philippines, Inc
  • الفلبين
  • أكتوبر 2011 إلى سبتمبر 2012

Reviewing open accounts for collection efforts.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Mail correspondence to customers to encourage payment of delinquent accounts.
Faxes documents to a accounts and follow up.

Private nurse في Private patient of Ederlinda Manalang
  • قطر - الدوحة
  • فبراير 2010 إلى سبتمبر 2012

private duty nurse is a registered nurse who undertakes to give comprehensive nursing care to a client on a one-to-one ratio. Also expected as an independent contractor in which the patient may be provided care either in the home or during hospitalization.

Staff Nurse في St. Raphael foundation and medical center
  • قطر - الدوحة
  • يونيو 2008 إلى يناير 2010

Direct patient care; assessing, formulating, implementing, and evaluating care plans; determining and responding to the patient's needs; helping and assisting the physician and other members of the health team in the diagnostic and therapeutic procedure towards successful therapy and rehabilitation of the patient. Function as a member of the cardiac arrest team.

الخلفية التعليمية

بكالوريوس, Bachelor of Science in Nursing
  • في Holy Angel Universiy
  • مارس 2008

Specialties & Skills

ICU Nurse
medical surgical nurse
Microsoft programs
Customer Reference Programs
driving & computer programs

اللغات

الانجليزية
متمرّس
الفرنسية
مبتدئ

التدريب و الشهادات

Adult Basic Life Support (تدريب)
معهد التدريب:
Philippine Heart Center
تاريخ الدورة:
October 2009