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Jeffrey Gliponeo, online operations manager

Jeffrey Gliponeo

online operations manager·city hypermarket

Kuwait

Bachelor's degree, Architecture And Design

Work experience

Total years of experience: 18 years, 3 months

online operations manager

August 2024 - Present

city hypermarket

As Salimiyah, Kuwait

August 2024 - Present

Directed and managed daily e-commerce operations, from picking to last mile delivery, for City Hypermarket Salmiya Online Store.
Led and organized teams to ensure efficient online order processing.
Achieved and maintained on-time delivery of online orders across all kuwait locations.
Mentored team members, enhanced customer service quality, and implemented best practices across all levels.

Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Fulfillment Manager Assistant

November 2010 - June 2023

The Sultan Center

Al Jahra, Kuwait

November 2010 - June 2023

Maintains and oversees Sultan Centers daily Online Operations from stock replenishment to Last Mile delivery.

Lead and organize the replenishment, fulfillment and last mile team to secure efficient execution of online order processing.

Ensures availability of stocks at an optimum level (Minimum 90 percent stock availability)

Ensures on time delivery of online orders as per committed delivery time slots across all kuwait locations.

Company industry:
Retail & Wholesale
Job role:
Administration

Senior Operations Supervisor

February 2019 - October 2019

Boutiqat

Al Jahra, Kuwait

February 2019 - October 2019

Maintains and oversees Inventory/Fulfillment section’s daily shift activity.

Lead and organize the inventory/fulfillment team to secure efficient execution of the inventory processes and fulfilment of customer orders.

Ensures that inventory cycle count is properly carried out as planned for stock accuracy and fulfillment of all customer orders.

Ensure accurate movement of inventory by scheduling stocks to be moved to and from warehouse; coordinating inventory transfers with related departments.

Company industry:
Hospitality & Accomodation
Job role:
Management

Warehouse Manager

July 2017 - November 2018

Ikea Kuwait Al-Homaizi Limited

Kuwait

July 2017 - November 2018

Responsible for the efficient handling of the daily central warehouse unit operations for Ikea Kuwait.

Lead, organize and inspire the goods flow team in the warehouse to secure availability of stocks, efficient execution of the replenishment and order picking process.

Ensures that on shelf availability of stocks (OSA) are in optimal level for the fulfillment of all customer orders.

Ensure that the delivery shipments are staged and loaded as per agreed working methods and routines.

Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Warehouse Manager

January 2014 - June 2016

Kuwait Catering Company

Al Farawaniyah, Kuwait

January 2014 - June 2016

Responsible for the efficient handling of the daily warehouse operations for KCC Central Store operations, Cake and Bake and other KCC’s major store locations in Kuwait.

Responsible for the accurate monitoring and control of warehouse inventories. (Which includes inventory of food, Non-food items and various company fixed assets).

Responsible for the efficient flow of goods into, through and out of KCC’s storage facilities. Liaises with all co-functional department to ensure that each material requests are properly issued on time.

Ensures accuracy of documentation relating to inventory on a timely manner and closely monitor movement of all stocks for proper utilization.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Warehouse Manager

August 2011 - September 2012

Afghan Wireless Communications Company

Afghanistan

August 2011 - September 2012

Responsible for the efficient handling of the daily warehouse operations.( AWCC 2 major warehouse sites in Kabul Afghanistan)

Responsible for the accurate monitoring and control of warehouse Inventories. (Which includes inventory of high value telecom equipment’s and peripherals, IT Equipment’s, Vehicle, Generator, AC Spare Parts, Electrical, Rigging, Marketing Materials, Retail inventory (such as sim card and top up cards and other miscellaneous company fixed assets)

Responsible for training staffs on organizational ethics, safety standards, return policies, work flow processes and best practices that relates to the handling of Warehouse operations.
Responsible for the improvement and implementation of new warehouse operations policies and procedures.

Company industry:
Telecommunications
Job role:
Logistics and Transportation

Head

March 2007 - August 2011

CGI (Creative Gateway Inc

United Arab Emirates

March 2007 - August 2011

Responsible for the initial facility and logistics operations set-up for McDonalds Phils.. newly formed Marketing and Logistics Affiliate.

Logistics operations catered to the warehousing and Distribution needs of McDonalds Phils. non-food commodities.

Responsible for the formulation and implementation of warehouse and Distribution operations procedures and guidelines

Responsible for the formulation and Fulfillment of Key Performance\] Indicator for Both Warehouse and distribution Operations

Responsible for the achievement of financial objectives by preparing an Annual budget; scheduling expenditures; analyzing variances and initiating Corrective actions.

Responsible for the efficient handling of asset disposal activities for Closed McDonald’s stores, stores under re-investment /renovation and Scheduled disposal activities being conducted at McDonalds warehouse.

Responsible for the formulation and implementation of Bidding procedures for asset disposal.

Responsible for CGI’s facility maintenance, safety and security.

Job role:
Management

Education

Far Eastern University

April 2000

April 2000

Bachelor's degree, Architecture And Design

Philippines

Far Eastern University

April 2000

April 2000

Bachelor's degree, Architecture And Design

Philippines

Far Eastern University

January 2000

January 2000

Bachelor's degree, Architecture

Philippines

Skills

Warehousing Operations
Expert
Warehousing Operations
Expert
Fulfillment Operations
Expert
Fulfillment Operations
Expert
Key Account Management
Expert
Key Account Management
Expert
KPI
Expert
KPI
Expert
SOP
Expert
SOP
Expert
DELIVERY
Expert
DELIVERY
Expert
SCHEDULING
Expert
SCHEDULING
Expert
FIXED ASSETS
Expert
FIXED ASSETS
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
SAFETY
Expert
SAFETY
Expert
BUDGETING
Expert
BUDGETING
Expert
CGI
Expert
CGI
Expert
COMMODITIES
Expert
COMMODITIES
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
Planning
Expert
Planning
Expert
Operations Management
Expert
Operations Management
Expert
Order
Intermediate
Order
Intermediate
Supply Chain Management
Intermediate
Supply Chain Management
Intermediate
Logistics
Expert
Logistics
Expert
Materials
Expert
Materials
Expert
Procurement
Intermediate
Procurement
Intermediate
Warehousing Operations
Expert
Warehousing Operations
Expert
Fulfillment Operations
Expert
Fulfillment Operations
Expert
Key Account Management
Expert
Key Account Management
Expert
KPI
Expert
KPI
Expert
SOP
Expert
SOP
Expert

Languages

English

Expert