Jeffrey Holmes

While in Holland I was first required to prepare and create documentation for new innovative solutions,  
learn and become familiar with company products and style of generating ‘new business’ and later 
return to the Kingdom of Bahrain to begin business development.  
 Provided analysis / create technical manuals of new technology and solutions available on the 
market to enhance business processes and insight from a client’s aspect.  
 Investigating and learning new tools from leading solution providers and then collaborating with 
in‐house teams to later provide solutions to clients.  
 Promotion of company products and services to target markets in the region for ERP Systems,  
Business Intelligence and Reporting from big data,  Websites and E‐Commerce solutions.  
 Meeting with potential prospects and converting to customers 
 Provide presentations and gauge customer requirements,  utilize technology and software 
methods to provide value added services to clients 
 Digital Business Intelligence and Reporting Methods - Manuals / Solutions Analysis

As Chief Technical Officer I was responsible for all operations in the company and to design and execute 
the business plan and begin operations in the Kingdom of Bahrain. This role required a top down 
management style approach and I was actively apart of all areas of core business departments. 
 Working directly with stakeholders of the company  
 Designed and developed E‐Commerce solution  
 Managing daily business operations  
 Implementation of the business design in order to bring the concept to life 
 Active duties included market research,  programming and website development,  procurement 
and HR management,  and general operations and managing accounts for the company. 
 Responsible for all operations in the company.  
 Planning system configuration and upgradability of components 
 Planning logistics and design of system packaging 
 Selection and use of software solutions,  accounting package and integration with our e‐
commerce packages 
 Development and implementation of E‐Commerce platform  
 Programming UI/UX and implementation of store front  
 Recruitment and meeting potential employees for new departments
 Procurement and establishing relationships with suppliers and channel distributors across the 
region.

Joined an international team of game enthusiast and developed a Mobile Based Tower Defense Game
(“Release Title: Guardians of Valor”) that was released to the Android and IOS Market. My role was to
test and resolve issues, find bugs that were present in the application and report findings to our
collaboration system. After release we then began developing new game engines and extended the
release with additional modes of gameplay.
 Game testing and Bug Reporting
 Code testing / live debugging
 Reporting using collaborative software and bug testing tools (JIRA Platform)
 Device cross compatibility testing
 Actor and system components / functionality behavior testing
 Game Engine Mode Development
 IOS / Android Porting and Development
 Development and Testing was using C++ and Unreal Engine Framework

My university internship provided me an introduction to the private and government facing world of
Information Security and Penetration Testing. While working with Secure IT Labs, we analyzed and
performed various testing and attack methods on clients that required vulnerability assessment and
reporting.
 Performed IT Security Tests on Private / Government Organizations
 Web Application Firewall (WAF) customization and testing
 Penetration reconnaissance and foot printing
 System / Network Scanning, Access and Post Access exploitation
 Performing SQL Injection detection, Denial of Service (DoS)
 Customizing and Implementation of Vulnerability Assessment Scanner (Cloud Based Solution)
 Linux Administration and Configuration and Scripting
 Configured Honeypots, Scanners, Firewalls for our own company and to our clients.
 Research and reporting on new penetration testing methodologies, attack vectors and solutions
available on the market
 Reporting and analysis of vulnerabilities that were detected
 Patching and implementation of vulnerabilities for software and networks
 Implementation and optimization of Intrusion Prevention/Detection Systems

requirements. Provided support, consulting and implementation/maintenance services.
 Provide complete IT Solutions for Home, Office, and Corporate Organizations
 Provisioning servers, post installation support and maintenance
 Hardware & Software servicing and updating
 Solution management planning & installation
 Technical Support
 Provided Installation, Configuration and Support in multiple solutions
o Active Directory, Microsoft Exchange Mail Server, File Servers, IIS, VPN, Data Recovery,
Offsite Backup and Restore Solutions
 Development of Websites / Web Applications
o PHP / MySQL / jQuery / CSS / Javascript / MSSQL / Responsive Designs

Daily operations of our family owned antique store required me to oversee all operations of the
business from Sales to General Operation Management.
 Daily Operation Management
 Accounting and Consolidating Books
 IT System Management / Point of Sale
 Procurement and Shipping Process Management
 Installation and Design of Household Décor
 Handle customer inquiry
 Provide and quote solutions to Customers

Harris Pye Gulf LLC is a major UK Operated company with Bahrain operations based in ASRY. They
provide Mechanical and Instrumentation solutions to vessels and fabrication of boilers. My active roles
and responsibilities included overall administration of the employees, accounting, procurement, and
employee management.
 General Office Administration
 Invoicing / Payroll / General Accounting / Expense Reporting
 Procurement of Parts
 Activity Reporting and Data Entry

Based from Cairns, Queensland, Australia I was providing installation services and support to all of Far
North Queensland of Australia for CASPOSS (Casio Partnered POS Dealership).
 Travel to remote locations for Point of Sales system and printer installations
 Provided Restaurant Ordering Systems / Retail Outlets and Hotels Integration Systems,
Installation and Training as per their requirements
 Backoffice Management and Integration with POS for ordering Systems
 Provided Training and Support to clients for operating our products
 IT Consultation / Servicing / Solutions Implementation / Maintenance (Software / Hardware)
 General IT Servicing (Virus Removal, Backup and Recovery, Installation and Upgrading Products)

A Part time position that provided me valuable sales skills and knowledge of new IT products on the
market. While working here I was faced with a different aspect of the IT market from my technical
background and this provided new insight into the usage of IT Solutions and products.
 Assistance and Retail Floor Sales / Customer Complaints Management
 Actively stay up to date with current products / push promotions
 Stock‐taking and cleaning

Worked in the storefront performing repair, servicing and troubleshooting solutions for customers.
Performed on‐site visiting and service jobs, corporate installation services, and private support for
clients across the Far North Queensland.
 Installation, Repair, Troubleshooting Systems
 On‐site installation / consulting / support services
 Backup and Data Recovery, Migrating & Transfer System Files
 Virus Removal, Operating System Installations, Software / Hardware Updates
 Building of complete new systems with hardware components, configuration, benchmarking
 Active Directory, Network Configurations, Printer / Scanner Installations

Accepted by the government of Australia as an intern for my high school - learnt the basics of hardware
/ software troubleshooting and performed upgrades and repairs.
 Setup and configure computer systems
 Clone and use Microsoft Deployment Tools
 Hardware and Software Installation / Upgrades
 Support and Maintenance for the School

A weekend job while in high school that allowed me to understand and learn the basics of general
accounting.
 Data Entry
o Purchase Orders
o Invoices
o Receipts
 Use of QuickBooks Accounting Solution
 Basic Accounting and Ledger / Journal Entries