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Jeffrey Palo, Restaurant Supervisor

Jeffrey Palo

Restaurant Supervisor·Jawad Business Group

United Arab Emirates

High school or equivalent, Technical Education Major in Electronics

Work experience

Total years of experience: 22 years, 8 months

Restaurant Supervisor

January 2009 - Present

Jawad Business Group

Dubai, United Arab Emirates

January 2009 - Present

• To provide assistance to the Store Manager in performing various store operations during the scheduled shift.
• The acting power of a team leader and direct partners to their assigned tasks and make sure that each and every member will be performing their duties.
• The model of all the partners and must act in line with the company’s guiding principles.
• You must also communicate every vital piece of information to the store manager in order for the whole team to be able to responds to it if necessary.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

KITCHEN CREW

February 2007 - January 2008

YELLOW CAB PIZZA CORPORATION

Philippines

February 2007 - January 2008

• Are responsible for the preparation and organization of all food items as well as the ingredients that will be needed in making pizza.
• To ensure that everything is prepared according to the company specifications as well to the preset time limits.
• To follow all what is stated in the recipe including portion control as well presenting products according to the presentation specifications set by company.
• To coordinate the delivery of all food orders within the time limit allowed by the restaurant for the preparations and presentation of every food order.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

PRODUCTION CREW

September 2006 - February 2007

PAMPANGA’S BEST

Philippines

September 2006 - February 2007

• Checking all the products shelf life and wasting all the products that already exceeded to its shelf life.
• Receiving and organizing all deliveries.
• Following “FIFO ( First In First Out )” method.
• Following all the standard procedures.

Company industry:
Industrial Production
Job role:
Logistics and Transportation

PRODUCTION CREW

March 2006 - August 2006

DESSERTS PLUS INC

Philippines

March 2006 - August 2006

• To baked, fried, and cooked items.
• To give costumer satisfactions is a must .
• Assuring that all products are freshly made and freshly served to the customers.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

FACTORY WORKER

January 2004 - June 2004

UNIVERSAL ROBINA CORP

Philippines

January 2004 - June 2004

• To take instructions from the Chiefs Baker and see those instructions through.
• To bake bread and other pastries as may be demanded or ordered.
• To weighs and mixes ingredients.

Company industry:
Industrial Production
Job role:
Quality Control

MACHINE OPERATOR

March 2001 - March 2004

GARMENTS FACTORY

Philippines

March 2001 - March 2004

• To knit diverse product such as tulle, lace, net, fabric for outer and under garments, elastic fabric for foundation garments, carpet materials.
• Patrols knitting area and inspects clothe defects, such as holes, yarn breaks, and discolorations.
• Replace defective needles using hook and wrench.
• Lubricate machines using oilcan and brush.
• Stop machines and notifies technician when unable to determine cause of defects.
• Hand weaves new threads over and under lease rods, threads yarn through guides, using hook, and ties warp ends with fingers to attach new warp to corresponding threads of old warp.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Education

Don Honorio Ventura College of Arts and Trade

March 2004

March 2004

High school or equivalent, Technical Education Major in Electronics

Philippines

Skills

Complaints Handling
Expert
Complaints Handling
Expert
Food Preparation
Expert
Food Preparation
Expert
Computer Industry
Expert
Computer Industry
Expert
Communicating and handling customer complaints,computer literate
Intermediate
Communicating and handling customer complaints,computer literate
Intermediate
Complaints Handling
Expert
Complaints Handling
Expert
Food Preparation
Expert
Food Preparation
Expert
Computer Industry
Expert
Computer Industry
Expert

Languages

English

Expert

Training and Certifications

Certifications
BOECKER FOOD SAFETY
The Basic Food Hygiene Training Course
Jun 2010 - Jun 2010
JAWAD BUSINESS GROUP
Customer Care and Communications Skills
Dec 2010 - Dec 2010
YELLOW CAB PIZZA CO
Food Safety Certification Program
Jul 2008 - Jul 2008
ASIAPRO COOP
Excellent Service Workshop
Oct 2008 - Oct 2008