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تم إلغاء حظر المستخدم بنجاح
جفري سرور, sales manager

جفري سرور

sales manager·Project 206

لبنان

ماجستير, Management

الخبرة العملية

مجموع سنوات الخبرة: 17 سنوات, 0 أشهر

sales manager

يناير 2025 - حتى الآن

Project 206

دبي، الإمارات العربية المتحدة

يناير 2025 - حتى الآن

مجال الشركة:
إدارة الفعاليات
الدور الوظيفي:
الإدارة

sales team leader

مارس 2021 - ديسمبر 2024

CAFU

دبي، الإمارات العربية المتحدة

مارس 2021 - ديسمبر 2024

• Ambassador to CAFU’s products and services
• Identifying new industries / leads
• Convert calls to new business opportunities
• Account Management
• After sales services and cross-selling
• Closing deals
• Assist other departments when required
• Build a strong relationship with clients
• Working closely with the sales team
مجال الشركة:
النفط والغاز
الدور الوظيفي:
المبيعات

Freelance Real Estate Consultant

مارس 2019 - فبراير 2021

Freelance

بيروت، لبنان

مارس 2019 - فبراير 2021

• Inspect homes prior to listing them.
• Give clients recommendations and advice on appropriate property investments to make.
• Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms.
• Develop networks and cooperate with lawyers, banks and brokers.
• Promote sales through advertisements.
• Determining clients’ needs and financials abilities to propose solutions that suit them.
• Performing comparative market analysis to estimate properties’ value.
• Intermediate negotiation processes, consult clients on market conditions, prices, loans, legal requirements and related matters, ensuring a fair and honest dealing.
• Prepare necessary paperwork (contracts, leases, title deeds etc.).
مجال الشركة:
العقارات
الدور الوظيفي:
المبيعات

Business Development Specialist

نوفمبر 2018 - فبراير 2019

OLX Lebanon

بيروت، لبنان

نوفمبر 2018 - فبراير 2019

• Establishing contact and developing relationships with real estate agents and agencies
• Selling value added products and subscriptions to Real Estate accounts
• Meeting weekly and monthly sales KPIs (value and volume)
• Providing client training to ensure efficient and continuous use of the service and providing performance regular reviews and reports to ensure maximum client retention
• Consistently and continuously monitoring client ‘health and quality metrics’ ensuring they are in line with management’s expectations and to ensure efficient use of service and no malpractice.
• Communicating effectively to manage clients’ expectations to ensure they receive a great OLX service.
• Reviewing clients’ accounts and highlight areas where the client can improve their performance to get more out of their listings
• Being the first point of contact with the client including as the initial technical reference point
• Contributing to the design of new products and services
• Liaising with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
• Collecting market insights and keeping up to date with Real Estate laws and local development news.
• Becoming the expert on the Lebanese Real Estate market through combining on the ground insights with OLX’ high level overview and data
مجال الشركة:
الإعلان
الدور الوظيفي:
المبيعات

Sales Manager

أكتوبر 2016 - أكتوبر 2018

Sakr Real Estate

بيروت، لبنان

أكتوبر 2016 - أكتوبر 2018

Responsible for operating and maintaining Real Estate properties with the goal of maximizing income and profits.
• Perform administrative duties and stay informed about the latest changes about SRE projects.
• Set weekly, monthly and yearly monetary goals for the agents to achieve and conduct sales meeting.
• Perform human resources duties, such as conducting interviews, hiring new staff.
• Manage, develop and train sales associates.
• Resolve customers’ complaints.
• Attend association meetings to receive the latest information on Lebanese Real Estate regulations and legislations that affect the industry.
• Assist the organization gain a better market share by identifying, recommending and implementing improved selling and marketing strategies.
• Continually look to identify further business opportunities through effective coordination with other R/E developers and departments.
• Plan, design and conduct appropriate marketing and selling strategies for SRE Real Estate projects.
• Maintain a high professional and ethical profile in accordance with industry and company standards.
• Report on sales activities to top management.
مجال الشركة:
العقارات
الدور الوظيفي:
المبيعات

Senior Property Consultant

يونيو 2015 - أكتوبر 2016

يونيو 2015 - أكتوبر 2016

Set and implement the sales strategy to meet the overall company’s strategy.
•Develop short and long term objectives, policies, and operating plans.
•Design sales plans in order to achieve designated goals and objectives
•Detail a yearly Plan, Forecast and Rolling Forecast in accordance with allocated and approved objectives and budget.
•Asses and analyse the market place through opportunities, growth, potentials, exposure, trends and changes.
•Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.
•Drive team to achieving high performance.
•Gather appropriate market intelligence about future customer plans.
•Regularly provide reports to Top Management by channel covering: actual sales vs. forecast, and market place.
•Prepare and conduct quarterly detailed presentations covering all aspect of the business.
•Advise & contribute on all marketing materials on projects.
•Approve all contracts and related forms signed by salespeople.
•Develop and monitor employee performance goals and conduct regular feedback sessions.
الدور الوظيفي:
المبيعات

Operations Manager

مايو 2011 - يونيو 2015

CREATIVE BOUTIQUE

لبنان

مايو 2011 - يونيو 2015

Development, production and delivery of projects from proposal right up to delivery.
•Delivering events on time and within budget.
•Setting, communicating and maintaining timelines and priorities on every project
•Communicating, maintaining and developing client relationships
•Managing supplier relationships
•Managing operational and administrative functions to ensure specific projects are delivered efficiently
•Providing leadership, motivation, direction and support to our team
•Going to on-site inspections.
•Being responsible for all project budgets from start to finish.
•Ensuring excellent customer service and quality delivery
• Support the overall process of management and decision-making to ensure the company maximizes its profitability.
•Lead site-set up and break-down.
•Closing business deals; developing and negotiating contracts
•Manage the development and implementation of comprehensive marketing plans for the company including direct mail, email, web site optimization, magazines, search engines and social media marketing, in addition to trade shows (Wedding Folies - Royal Wedding Fair)
مجال الشركة:
الترفيه
الدور الوظيفي:
الإدارة

Real Estate Consultant

أغسطس 2009 - أبريل 2011

COLDWELL BANKER

بيروت، لبنان

أغسطس 2009 - أبريل 2011

Job description

•Interview clients to determine what kinds of properties they are seeking.
•Generate lists of properties that are compatible with buyers' needs and financial resources.
•Coordinate appointments to show homes to prospective buyers.
•Compare a property with similar properties that have been recently sold to determine its competitive market price.
•Attend seminars and training sessions to improve sales techniques.
•Act as an intermediary in negotiations between buyers and sellers.
•Advise clients on market conditions, prices, loans, legal requirements and related matters
•Answer clients' questions regarding construction work, paper work, financing, maintenance and repairs.
•Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs.
•Advise sellers on how to make homes more appealing to potential buyers.
•Promote sales of properties through advertisements and participation in multiple listing services.
•Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
•Present purchase offers to sellers for consideration
•Arrange meetings between buyers and sellers when details of transactions need to be negotiated.
•Closing the deal between buyer and seller
•Prepare documents such as representation contracts, purchase agreements, closing statements.
•Oversee signing of documents between buyers and sellers.
مجال الشركة:
العقارات
الدور الوظيفي:
المبيعات

Training

يوليو 2008 - أغسطس 2008

KPMG

بيروت، لبنان

يوليو 2008 - أغسطس 2008

During my one month internship at KPMG, I had the opportunity to work with the auditing team at the Standard Chartered Bank.
مجال الشركة:
المحاسبة
الدور الوظيفي:
المحاسبة والتدقيق

-

Real Estate Investments & freelance

-

At the beginning of the year 2011 I started experimenting the field of Real Estate investments; My strategy is committing a capital into residential apartments that are either brand new or ten to fifteen years old that need minor renovation.
For the first case, I try to buy the apartment at a lower pre-launching price through determined negotiations and sell it back again at a higher price.(Market value)
The second case, I look for apartments in a fair condition from the inside (that needs minor renovation: painting the walls, cleaning the tiles, bathrooms remodelling, fixing the doors, water leakage treatments etc) and sell them back again at a higher price.




Personal Businesses

•August 2012. Planning and investing in a 300 persons boat party in Beirut.
•December 2011 - June 2013. Partner at Rules Bar & Lounge, Gemmayze.
الدور الوظيفي:
غيرذلك

التعليم

USEK

مايو 2016

مايو 2016

ماجستير، Management

لبنان

المعدل التراكمي (نقاط): 3.63 من 4

المعدل التراكمي (نقاط): 3.63 من 4

MBA in Management

HEC Montreal

مايو 2016

مايو 2016

ماجستير، Management

لبنان

المعدل التراكمي (نقاط): 3.63 من 4

المعدل التراكمي (نقاط): 3.63 من 4

Graduate Diploma in Management
عرض المرفق

Lebanese American University

يوليو 2009

يوليو 2009

بكالوريوس، Business Administration

لبنان

المعدل التراكمي (نقاط): 3.38 من 4

المعدل التراكمي (نقاط): 3.38 من 4

Bachelor's Degree in Accounting and Marketing

Skills

Purchasing
Expert
Purchasing
Expert
Intermediary
Expert
Intermediary
Expert
Signing
Expert
Signing
Expert
Negotiating Contracts
Expert
Negotiating Contracts
Expert
Process Management
Expert
Process Management
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
BUDGETING
Expert
BUDGETING
Expert
CLOSING
Expert
CLOSING
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
FINANCE
Expert
FINANCE
Expert
MARKET PLANNING
Expert
MARKET PLANNING
Expert
MARKETING
Expert
MARKETING
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
Problem Solving
Expert
Problem Solving
Expert
Key Account Management
Expert
Key Account Management
Expert
Time Management
Expert
Time Management
Expert
Teamwork
Expert
Teamwork
Expert
Purchasing
Expert
Purchasing
Expert
Intermediary
Expert
Intermediary
Expert
Signing
Expert
Signing
Expert
Negotiating Contracts
Expert
Negotiating Contracts
Expert
Process Management
Expert
Process Management
Expert

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

التدريب
Coldwell Banker - CBSO ™, Spring Board ™ and Fast Start ™ programs
Coldwell Banker
Aug 2009

الهوايات

  • Basket Ball - Billiard - Hiking - Jogging