Jehad Kanaan

Maintains a Customer View Point and ensures that CVP meets the target laid by the company.
* Enforces budgetary control and ensures sales targets are met by the Center.
* Manages departmental expenses and ensures net profit as set are met.
* Manages the service personnel and develops technical skills.
* Maintains the employee satisfaction and motivation.
* Holds regular meetings with service staff and group meetings for solving operational problems.
* Monitors product quality and forward technical/market product reports to quality assurance department.
* Actively participate in Center meetings with other department’s heads.
* Ensures proper utilization of all the service facilities and maintains equipment in proper working condition.
* Ensures that all sections in the Service Center are operating smoothly.
* Develop/ Support Projects and Programs for Continuous Process Improvement
* Develop/Enforce Annual operating budget provides physical direction to the units in order to ensure positive cash flow & achieve Annual Service Goals
* Oversees the supervision of the personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and targets in a performance driven learning culture & have succession planning in place for critical positions.
* Ensure company policies are met; there is proper utilization of all the service facilities/ equipment