Jehad Raowf Abdul Mohammed, Independent Consultant \ Marketing Services

Jehad Raowf Abdul Mohammed

Independent Consultant \ Marketing Services

Independent Consultant

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
بكالوريوس, Computer Science
الخبرات
6 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 1 أشهر

Independent Consultant \ Marketing Services في Independent Consultant
  • الإمارات العربية المتحدة - أبو ظبي
  • يناير 2022 إلى يناير 2023

Project 1 - Ventures Middle East, Abu Dhabi, Project 2 - Green Cube Fzc LLC, Abu Dhabi
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Created and developed detailed work plans to meet business priorities and deadlines.
• Generated reports detailing findings and recommendations.
• Analysed problematic areas to provide recommendations and solutions.
• Supported clients with business analysis, documentation, and marketing strategies.

CUSTOMER SERVICE ASSOCIATE (FOREIGN CURRENCY CASHIER) في Al Ansari Exchange
  • الإمارات العربية المتحدة - أبو ظبي
  • يناير 2017 إلى ديسمبر 2021

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Managed incoming calls and customer service enquiries, identifying, and assessing customer needs to achieve satisfaction.
• Acquired Professional expertise in handling variety of currencies and developed the ability to detect genuine and counterfeit efficiently.
• Achieved given targets for products like Visa travel card, National Bonds and WPS solutions, by utilizing cross selling & upselling methods.
• Conducted smooth and precise transactions by achieving highest degree of accuracy in maintaining compliance and AML procedures.
• Capable of working under pressure, independently with little supervision and well-versed collaborator.
• Trained new hires on cash handling, customer service policies and procedures.

الخلفية التعليمية

بكالوريوس, Computer Science
  • في University Of Calicut
  • يوليو 2015

Malabar College of Engineering and Technology Thrissur, Kerala - India 2010 - 2014 batch ( Course cleared & Certificate issued on July 2015)

Specialties & Skills

Client Handling
Team Player
Innovative Problem Solver
Customer Satisfaction
Phone Etiquette
cash handling & Foreign Currency Management
Streamlining & Quick Response
Customer Satisfaction & Support
Polite and Willingness to Improve
Active Listener & Rapport Building
Multilingual Communicational Skills

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

الانجليزية
متمرّس
الهندية
متوسط
التاميلية
متمرّس
الملايام
اللغة الأم
العربية
مبتدئ

الهوايات

  • craft