Jekaterina Avdevica, Customer Service Officer

Jekaterina Avdevica

Customer Service Officer

AS Blue Orange bank

Location
Latvia - Riga
Education
High school or equivalent, Management
Experience
9 years, 0 Months

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Work Experience

Total years of experience :9 years, 0 Months

Customer Service Officer at AS Blue Orange bank
  • Latvia
  • February 2018 to September 2018

Profession / position
Main activities and responsibilities

  • January 2017 to December 2017
Customer service coordinator
  • July 2015 to January 2017

Profession / position
Main activities and responsibilities









AS “BLUEORANGE BANKA”
Customer service specialist for online sales
To provide general information on existing and potential
customers about banking activities and financial services
offered by the bank, to know the bank's products well;
open and service deposit and current accounts, conduct
in-depth customer research; apply information technologies;
to know the regulatory documents regulating banking activities
and the banking business environment; to attract new
Customers to banking services.

Receptionist at ANNABELLA HOTEL
  • September 2009 to June 2015

Profession / position
Main activities and responsibilities

Education

High school or equivalent, Management
  • at BA Turiba
  • May 2019

PC programms , Business English , Law , Marketing , Communication Psychology , Business Etiquette e.t.c.

Specialties & Skills

Customer Focus
Customer Facing
Documentary
Customer Loyalty
OFFICE EQUIPMENT
SEMINARS
COREL DRAW
CUSTOMER SERVICE
CUSTOMER SERVICE SPECIALIST
FILE MANAGEMENT
FINANCIAL
INVENTORY MANAGEMENT
BANKING
DOCUMENTATION

Languages

English
Expert
German
Intermediate
Italian
Intermediate
Russian
Expert

Training and Certifications

Guide (Certificate)
Date Attended:
January 2010

Hobbies

  • creativity