Jekaterina Avdevica, Customer Service Officer

Jekaterina Avdevica

Customer Service Officer

AS Blue Orange bank

Lieu
Latvia - Riga
Éducation
Etudes secondaires ou équivalent, Management
Expérience
9 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 0 Mois

Customer Service Officer à AS Blue Orange bank
  • Latvia
  • février 2018 à septembre 2018

Profession / position
Main activities and responsibilities

  • janvier 2017 à décembre 2017
Customer service coordinator
  • juillet 2015 à janvier 2017

Profession / position
Main activities and responsibilities









AS “BLUEORANGE BANKA”
Customer service specialist for online sales
To provide general information on existing and potential
customers about banking activities and financial services
offered by the bank, to know the bank's products well;
open and service deposit and current accounts, conduct
in-depth customer research; apply information technologies;
to know the regulatory documents regulating banking activities
and the banking business environment; to attract new
Customers to banking services.

Receptionist à ANNABELLA HOTEL
  • septembre 2009 à juin 2015

Profession / position
Main activities and responsibilities

Éducation

Etudes secondaires ou équivalent, Management
  • à BA Turiba
  • mai 2019

PC programms , Business English , Law , Marketing , Communication Psychology , Business Etiquette e.t.c.

Specialties & Skills

Customer Focus
Customer Facing
Documentary
Customer Loyalty
OFFICE EQUIPMENT
SEMINARS
COREL DRAW
CUSTOMER SERVICE
CUSTOMER SERVICE SPECIALIST
FILE MANAGEMENT
FINANCIAL
INVENTORY MANAGEMENT
BANKING
DOCUMENTATION

Langues

Anglais
Expert
Allemand
Moyen
Italien
Moyen
Russe
Expert

Formation et Diplômes

Guide (Certificat)
Date de la formation:
January 2010

Loisirs

  • creativity