Jemma Gilbertson, Business Manager

Jemma Gilbertson

Business Manager

Forever New

Location
United Arab Emirates - Abu Dhabi
Education
High school or equivalent, Business Administration
Experience
3 years, 11 Months

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Work Experience

Total years of experience :3 years, 11 Months

Business Manager at Forever New
  • United Arab Emirates - Abu Dhabi
  • May 2019 to February 2020

Forever New Clothing
Dubai, Abu Dhabi, Kuwait, Bahrain, Qatar, Oman, Saudi Arabia,
Forever New is a fashion clothing and accessories brand founded in Melbourne, Australia. One of the fastest growing Australia brands.
To Maximize sales by driving excellent in all concessions within the region.
To ensure VM standards are excellent in all concessions within the region.
Maintain excellent relationships with international partners and ensuring consistency across the brand.
To deliver on all regional KPIs and ensure that sale, profit and performance targets are met.
To report back on the regions performance on weekly basis.
To ensure consistency across the board and that all company policies and procedures are met in all concessions.
To ensure all communication from head office is received, understood and implemented by concessions.
To maximize every business opportunity to exceed sales and profit.
To understand the customer and develop new initiatives to drive footfall and loyalty.
To drive and support training and development at every level across all concessions within the region.
Contact: Ian Wallis - Global

Administrative Assistant at links group
  • United Arab Emirates - Dubai
  • July 2018 to April 2019

Links Group is a leading business formation and support provider in the UAE, Qatar and wider GCC region.
My Responsibilities
Welcome guest and clients by greeting them in person or on the telephone answering or directing inquiries. Leading a team to follow the company strategy vision and mission.
Staff administration including holidays and sickness tracking.
Maintain an effective calendar by planning and scheduling conferences, teleconferences and travel.. Maintain and developing the office filing system both on paper and computer.
Responsible for all incoming and outgoing documents, electronic mails and maintaining proper records.
Ensuring that any concerns or complaints are dealt with appropriately.
Providing PA support at a senior level.
Managing and controlling the driver team and prepare accuracy schedule for transportation and collecting documents. Maintains office supplies by checking stocks, placing and expediting orders, evaluating new products.

Administrative Manager at Links Group
  • United Arab Emirates
  • June 2016 to February 2018

Links Group is a leading business formation and support provider in the UAE, Qatar and wider GCC region.
Welcome guest and clients by greeting them in person or on the telephone answering or directing inquiries.
Leading a team to follow the company strategy vision and mission.
Staff administration including holidays and sickness tracking.
Maintain an effective calendar by planning and scheduling conferences, teleconferences and travel..
Maintain and developing the office filing system both on paper and computer.
Responsible for all incoming and outgoing documents, electronic mails and maintaining proper records.
Ensuring that any concerns or complaints are dealt with appropriately.
Providing PA support at a senior level.
Managing and controlling the driver team and prepare accuracy schedule for transportation and collecting documents.
Maintains office supplies by checking stocks, placing and expediting orders, evaluating new products.
Contact: Mariann Strandman -

Receptionist at Kolaghassi Capital
  • United Arab Emirates - Dubai
  • March 2016 to February 2018

Global partners, who assess and invest in businesses with high growth and revenue generating potential, our experienced family office and expert management of global assets,
ensures sustainable and consistent returns, From strategic and advisory roles to offering operational support every step of the way to help deliver the extraordinary for our
shareholders. Portfolio management is uniquely hands-on because people and relationships, as much as assets and markets, define the best business outcomes
Welcome guest and clients by greeting them in person or on the telephone answering or directing inquiries.
Drafting letters/ documents / reports / written resolutions.
Maintains office supplies by checking stocks, placing and expediting orders, evaluating new products.
Maintain an effective calendar by planning and scheduling conferences, teleconferences and travel.
Sending Aramex/ DHL shipments.
Booking and arranging travel, transport and accommodation.

Administrative Assistant at Gulf Star
  • United Arab Emirates - Dubai
  • December 2015 to April 2016

Gulf Star Sports is a sports activity provider with a special customer focus. They provide a range of activities for communities and venue owners to help manage the cost of
maintaining the facilities
Answering/sending emails to schools & parents
Dealing with the public
Answering the telephone, Dealing with queries.
Logging customer’s payments on Word/Excel.
Promoting and advertising holiday camp.
Building a relationship with parents.
Responsible for recording and updating customer information.
Operating payments, and handling cash and cards accurately.
Supervising the children at all times and Ensuring the health, safety and well being of the children.
Planning lessons/sports activities for holiday camps.

Education

High school or equivalent, Business Administration
  • at St Nicks Catholic High School
  • June 2013

English Language - C English Literature - B

Specialties & Skills

Communications
Team Leadership
Admin Assistant
Time Management
Problem Solving
TELEPHONE SKILLS
ADVERTISING
CONFERENCES
CUSTOMER RELATIONS
CUSTOMER SERVICE
DIRECTING
MANAGEMENT
MICROSOFT EXCEL
MICROSOFT WORD

Languages

English
Expert

Training and Certifications

HR (Certificate)
Date Attended:
March 2020