Receptionist
Abu Dhabi Golf Club
Total years of experience :24 years, 5 Months
A receptionist has duties similar to the secretary duties, but the difference is that a secretary has to manage the work of only his/her immediate boss, whereas the receptionist has to manage the work of the whole office. So, along with the educational qualification, the receptionist has to have many other qualities like organizational skills at work, confidence, a calm attitude, a multi-tasking personality such as receiving visitors and answering queries, answering telephone calls, paper works, collecting cash and maintaining records.
SALES ASSOCIATE AND CASHIER (LIWA TRADING LLC- La Senza, Nautica, Disney Fashion, Bhs) May 2011 up to Present -Al Wahda Mall, Abu Dhabi, United Arab Emirates
o Provides prompt, courteous customer service
o Rings up all sales on cash register, properly and accurately handling money, checks and other types of payment received for products sold
o Performs housecleaning duties necessary to maintain store cleanliness and basic upkeep and/or cleaning of all equipment in the store
o Assists in maintaining proper inventory levels and shift audits
o Controls merchandise, cash shortages and other selling expenses
o Performs all duties with minimal supervision; may be required to work irregular hours, attend job-related meetings and perform other duties as assigned
RESTAURANT STAFF AND CASHIER (GOURMET GULF COMPANY) December 2008- March 2011 Al Wahda Mall, Abu Dhabi, United Arab Emirates
o Provide excellent customer service in an efficient manner and good communication skills.
o Maintain appearance and uniform standards.
o Be knowledgeable of all menu items, specials and item specifications, and adhere to those specifications.
o Maximize sales by using menu knowledge and suggestive selling techniques.
o Maintain cleanliness of the preparation, service and dining areas.
o Follow established food preparation and sanitation procedures.
o Responsible for collecting accurate payment from the guest
FOOD ATTENDANT (SM Megamall Foodcourt) July 2008-December 2008 EDSA Mandaluyong City, Philippines
o Responsible for serving customers in a fast and friendly manner
o Follows all food preparation and maintains cleanliness in the area
o Complete assigned duties within each shift.
o Totaling charges; issuing bill; accepting payment; returning change or credit card.
SALES ASSISTANT (Le Donne-Bolzano Shoes Corp.) January 2008-June 2008 Robinsons Ermita, Manila, Philippines
o Assisted the customers in choosing the items to be purchased
o Offered alternative items in the absence of the item they want to purchase
o Ordered stocks / received deliveries
o Maintained the cleanliness of the store
o Handles monthly inventory and implements stock control.
o Deal with people in a manner which shows sensitively, tact and professionalism.
o Practice good communication skills and excellent customer service.
PRODUCTION OPERATOR (Futaba Phils.) October 1998-December 2006 Laguna Technopark Association Inc., Laguna, Philippines
o Follows working instructions strictly
o To meet the desired quantity and quality based on customer's requirements
o Performed cleaning tasks inside the production area
o Develop and maintain positive communication and teamwork with all co-workers and supervisors.