Administrative Assistant
Specialized Medical Solutions W.L.L
Total years of experience :20 years, 7 Months
in complete process of recruitment including general HR functions.
•Knowledge in sourcing, recruitment, selection, employee relations
•Provide assistance to the HR department in various functions as directed by the management.
•Promote and adhere to HR policies
•Create and uphold a dynamic and positive work environment to foster development opportunities and stimulate high performance among team members.
•Prepare and handle corporate and confidential correspondence for the company.
•Provide an in-office support for the staff and respond to all incoming inquiries.
•Coordinate with Senior Staffs and Manager on day
•Devise a comprehensive filing system to organize company files and other office paperwork.
•Requisition for office supplies and oversee the effective use of company resources.
•Monitor correspondence, file document and letters plus maintain their confidentiality.
•Type correspondence, memos, surveys, payment vouchers, position codes, and other materials; arrange format and content for effective presentation of information; revise and draft forms as needed.
•Establish and maintain computer records, including recruitment files and tests, general files and other information on sick leave, payroll, vacation pay, attendance cards, and hourly time records; maintain confidential employee information and records.
•Perform office services such as filing of documents, duplication, stocking of supplies and monitoring of equipment.
•Distribute incoming and outgoing mail.
•Assist employees with routine personnel related questions as the first point of contact for employee related issues.
Collects and distributes documents for the top managers’ signature or approval for daily operational needs
•Arranges and prepares important materials for meetings, appointments, and conferences
• Accommodates and entertains visitors
Responsible to reply for all correspondences (via phone, e-mail, fax, or letters) from the customers and clients regarding their enquires and/or ongoing projects
•Prepares brochures & pre-qualification of the department as required by the clients
•To follow up all enquiries, preparing proposals where necessary and facilitating show rounds with potential clients to show them our facilities
•Responding to and coordinating all internal meeting requests
•Assisting in implementing the sales strategy as set by the Sales manager, including strategies for encouraging repeat business and up-selling
•Assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
•Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
•Distribute Order Acknowledgements to customers and for orders entered.
•Answer calls, enter orders and operate as back up to other customer service staff as necessary.
•Review of customer Purchase Orders for adequate and accurate information for order entry
• Liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
•Preparing reports on progress within the department and outline any developed strategies to improve.
•Ensure an efficient tracking system of all event paper-work
•Compilation of weekly overview sheets to all departments including communication and administration of ancillary services.
•Communicate and work with external customers and internal departments in timely and professional manner.
Attends incoming and outgoing telephone calls
•Dealing with the clients
•Give answers to customers’ questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product
•Close as many deals and transactions as possible
•Do invoices and paper works
•Receiving and sending E-mails
Writing letters
•Tracking and filing information as it flows into the office
•Attends incoming and outgoing telephone calls.
•Take and relay messages
•Handle the daily and monthly reports.
•Receiving and sending E-mails.
•Updating and reporting of the details job.
•Prepared and maintains telephone directory and the other company information.
•Maintained and organized files and record.
Assist and teach the customer with different dance steps.
•Help the customer to maintain their physically fit body.
with customers with the most cheerful and pleasant disposition
•Give answers to customers’ questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product
•Communicate and assist customers in any way possible and as the customers may require
•Deal with customer’s complaints professionally and with restraint
•Close as many deals and transactions as possible
•Process or help process payments made by the customer - whether by in cash or credit card
•Bag products for the customers (if there’s no other assigned to that)
•Report sales accurately
Trainings Attended and Other