Jennifer Downs, programme co-ordinator / faculty

Jennifer Downs

programme co-ordinator / faculty

Higher Colleges of Technology

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, City & Guilds Further & Adult Education
Experience
12 years, 11 Months

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Work Experience

Total years of experience :12 years, 11 Months

programme co-ordinator / faculty at Higher Colleges of Technology
  • United Arab Emirates - Abu Dhabi
  • September 2004 to June 2013

My role at higher colleges included teaching an array of health sciences subjects including pharmacology and pharmacy related subjects (paramedics and pharmacy bachelors), medical maths, medical coding, quality, research skills, project management and healthcare leadership. Networking with outside parties and liaising with government bodies such as the health authority (HAAD/ SEHA) and ministry of health (MoH) for development of student learning programmes to fit within the bachelor programmes. Negotiate hospital and clinical placements for students, work readiness community service training supervision and mentoring skill set development, development of student environmental group and encourage student participation in health directed activities e.g. breast cancer awareness Development of materials to support self-learning programs by identifying learning requirements and coordinating delivery of training. Curriculum design and implementation inducing the optimum learning capacity by identifying different learning styles within the student groups. Development of integration with new technological solutions e.g. introduction of IPAD Apps. within the learning model and producing online tests via ipad. Benchmarking, accreditation and evaluation of bachelor programmes in line with external accrediting bodies.

- Co-ordination /Administrative roles include: networking with outside parties and liaising with potential clients to negotiate hospital and clinical placements for students, work readiness community service training supervision and mentoring skill set development, development of student special interest groups and encourage student participation in health directed activities e.g. breast cancer awareness / healthy eating; research and development of health initiatives in conjunction with the government health authorities (HAAD & SEHA), coordinate and facilitate the development of effective learning strategies and programs; develop effective self-learning strategies as well as supporting the necessary infrastructure and resources; development of marketing materials to support self-learning programs by identifying learning requirements and coordinating delivery of training; coordinate the preparation of instructional program objectives, outlines, and plans; review instructional content, methods, and student evaluations in order to assess strengths and weaknesses, and to develop recommendations for program revision, development, or elimination; benchmarking for external international accreditation, task management and strategic planning to achieve the high standards and constant efficiency of my departments; ensuring that my colleagues complete routine administration tasks and reports on time and in compliance with set college policies; encourage collaboration through team meetings to merge ideas and ensure integrity within each department.

Quality Manager / Training Manager at GlaxoSmithKline
  • United Kingdom
  • August 1998 to August 2002

During my time at GlaxoSmithKline I was the training manager (quality). My main role was trainer, assessor, auditor and quality data analyst. This included organising training sessions ( in house and external trainers), training needs analysis, learning development vs. job skill set, recording of training events and maintenance of personal training records, ensuring timely updated procedure training, cconducting training sessions in both large and small group settings
develop testing and evaluation procedures to leverage the impact of training and ensure that training results in business improvements, providing monthly data reports for site action and planning, analysing and evaluating learning models and delivery of training kept within company guidelines and good manufacturing practice (also external auditing bodes within the pharmaceutical industry- FDA and MCA), preparation for 6 monthly external and internal audits to ensure compliance with expected standards, covering all functions of quality and assessment of product manufacture and product information reports (risk analysis, audit, inspection, environmental impact, water systems, air systems, analysis of customer complaints).Preparing statistical reports and analysis of KPI, balanced scorecard and future forecasting. I was also the health and safety department trainer.

- My role as Quality Training Manager involved:
presenting training packages to a wide variety of audiences; preparing, writing, implementation and presentation of quality procedures, manuals and training courses; writing and implementing new improved working quality procedures, personnel administration, staff training and development, training assessment for continual improvement.
Perform Quality Audit of Liquids Product Stream area.
Set up audit /inspection plans. Produce audit reports and statistical analysis of findings.
- Interpret Quality Audit findings to write analytical and inspection reports on conclusions and recommendations.
- Prepare, deliver and implement Quality Management training material, procedures, local quality magazine to the site /dept e.g. risk - product and work, quality management, hazard, safety assessments, staff health awareness, COSHH, HSE, PPE
-MS Office trainer -word, excel, access, powerpoint.
-Devise new training material in conjunction with company requirements / compliance and budgeting. Identify staff training needs and devise training programmes, gap analysis.
- Area representative for development of the Balanced Scorecard and Key Performance Criteria
-Collation and format extracted data to prepare write and implement reports. Document control. Investigate and report deviations from GMP.

Education

Diploma, City & Guilds Further & Adult Education
  • at Stockton College
  • June 2002
Bachelor's degree, BSc (HONS)Pharmacology
  • at Sunderland University
  • June 1998
Diploma, BTEC Pharmaceutical Sciences
  • at Sunderland University
  • June 1994

Specialties & Skills

Staff Training
Adult Education
Pharmacology
Quality Assurance
microsoft office (excel,word,powerpoint,outlook)
Access database

Languages

English
Expert
French
Intermediate