Supervisor
jawad company
مجموع سنوات الخبرة :13 years, 11 أشهر
Dalma Mall
Supervisor
Pumpkin Patch Dalma Mall (reporting to the manager and operations)
JAWAD BUSINESS GROUP
Senior Sales Advisor
Pumpkin patch Marina Mall, Abu Dhabi (Sept 2011to Feb 2013)
Sale Advisor
Moonsoon Dubai festival City (dfc) (july 2010 to august 2011)
DUTIES & RESPONSIBILITIES
• Ensure that company standards of grooming, presentation and professional conduct are set and maintained.
• Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor.
• Motivate team members to achieve shared goals and acknowledge team and individual successes
• Provide on the job training and induction to new staff in order to integrate them to the team.
• Support the Store Manager in development of the team.
• Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action.
• Ensure the store is merchandised commercially and visually as per the guidelines provided by Store Manager
• Maintain high standards of housekeeping, clean and organized wrap stands, fitting rooms and stock areas.
• Constantly seek new opportunities to drive and create additional sales.
• Ensure accurate and timely reconciliation of cash, floats and petty cash.
• Analyze stock management information available to ensure sales opportunities are maximized.
• Ensure goods received into and dispatched from store are checked and discrepancies are resolved.
• Resolve customer complaints effectively escalating only the crucial ones to the Store Manager for appropriate redressal.
• Take full responsibilities of the store operations by assisting duty manager.
Associate Computer Science (Vocational Course)