Senior Business Analyst - Consultant
Goldman Sachs via Wall Street Services
Total years of experience :18 years, 6 Months
Leading the group's re-engineering of processes from current to future for the Technology Business Management (TBM) initiative.
Collaborate with senior and middle management to identify roles and responsibilities (RACI).
Trusted with confidential information for analysis and reporting.
Collaborated with Enterprise Architecture, Development, QA and Business teams to create functional requirements and workflows for infrastructure project.
Substantiated complex ratings algorithms using waterfall methodology.
Led business reviews and approval discussions. Generated change requests for items outside of original scope.
Managed all requirements using an application and portfolio management system.
Organized and established a standard process by which all future training documentation follows; created a holistic view of financial and operations processes including business descriptions, SLAs, workflows and detailed steps.
Completed training project requirements before original timeline surpassing management’s expectations and enabling business to increase project scope within allotted plan.
Completed full assessment of current state process flows by organizing workshops and interviews with senior level and middle management. Collaborated with entire project team to define and document client-operating model for use by senior management.
Actively worked with various project stakeholders within treasury to build a process inventory.
Conducted full, detailed gap analyses between current and desired future states based on set strategy.
Identified and reported process issues, risks, and improvement opportunities with action plans.
Assessed and documented detailed Visio workflow diagrams of current status-quo in comparison to desired future state processes based on high level strategy. Analyzed and translated technical database field definitions to facilitate a complex data integration project.
Conducted interviews with process owners, functional heads, and other stakeholders to accurately define workflow and data requirements.
Presented results to upper management for review and approval, ensuring alignment of future state processes with strategic vision.
Primary liaison between the clients and software development team to manage software changes, enhancements, and bug fixes.
Expert knowledge of the full software development lifecycle (SDLC) using both waterfall and agile project methodologies.
Performed SDLC on multiple projects on a quarterly basis.
Owner and subject matter expert (SME) of the treasury and capital markets modules. Evaluated critical solutions to improve product performance and provide recommendations to stakeholders.
Authored business requirements documents (BRDs) and formal service and change requests. These documents are presented to company management as part of project budget approvals.
Collaborated closely with development team and quality assurance to complete project deliverables. Created user stories, wrote acceptance tests from the customer’s perspective, made decisions on discrepancies and answered all related questions in a timely manner.
Prioritized all stakeholder requests based on current process, client needs, and regulatory mandates.
Acted as a communication layer between software development, sales, and customer service teams.
Developed marketing materials for trade shows, project sign-offs, and prospective client demonstrations.
Provided functional expertise to sales team in meetings with clients globally.
Led meetings and managed milestones for company-wide projects to change operating system used by 18, 000 employees. Actively collaborated with business analysts and software development teams to test and correct software issues for internally developed software.
Performed thorough quality assurance tests both manually and using automated testing tools. Documented software issues and inconsistencies. Verified corrected application code.
Supervised and independently provided full regression testing for KPMG applications and third-party software.
HW Exhibits Network Administrator Totowa, NJ October 1997 - May 1999
Olsten Staffing Services Personnel Supervisor Fairfield, NJ May 1997 - October 1997
Pinkerton Services Group Customer Service Representative Charlotte, NC March 1996 - March 1997
Learning Tree International - Certified Business Analyst Professional Scrum Alliance - Agile methodology Training at Misys Training in Microsoft Project, UML, SQL, Office Suite and Requirements Management Software
Majored in Sociology and Criminal Justice. Served as a Teaching Assistant in Sociology for 2 semesters.