HR Consultant
Independent
مجموع سنوات الخبرة :8 years, 9 أشهر
Currently taken up freelance recruitment assignment & performed full cycle recruitment of critical roles for both specialist area as well as operations for healthcare industry, as well as recruitment for other industry that includes hospitality, retail, construction, IT and manufacturing.
Healthcare Industry: Recruited for the following positions: Specialist Doctors (Orthopedic, Gynecologist, Pediatrician, Dermatologist, Internal Medicine, Dentist, etc.), Nurses, Pharmacist, Operations, Purchase, Quality, Sales & Marketing, Customer care, Front office, etc.
Hospitality Industry: Recruited for the following functions: Waiters, Chefs, Support staff, Operations, etc.
Retail, Construction & Manufacturing, IT: Sales, Technical, Engineers, Finance, Quality, HSE, etc.
Identified potential sources for recruiting staff (i.e. job fairs, advocacy groups, talent marketplace events, third party agencies, web-based sourcing, social networks, referrals, etc.) & maintain a database of the critical roles.
Key Contributions:
Job Analysis / Description-
Prepared 110 job descriptions that included technical roles as well as support across all levels by conducting job analysis through research, market benchmarking and in liaison with the functional heads and HR Manager.
Performance Management -
In liaison with the HR Manager, designed the Performance Appraisal form for both staff and workmen cadre.
Listed down KPIs for each department and supported the Department Heads in measuring the right KPIs for each employee.
Learning & Development -
Supported the L&D Manager for quarterly training engagement.
Identify, select and manage external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards.
As part of the Accountability exercise, facilitated training on UAE Labour Law for the HR & Admin team.
Noteworthy Milestones achieved in current tenure
HR Initiatives & Best Practices -
Proposed engagement initiatives to management that are cost effective with an objective to improve employee satisfaction and retention.
Assisted the Head of HR in updating the HR policies and procedures and created clear processes to communicate values and expectations for how things are done at ALHO.
Staff Recruitment -
Partnered with the Head of HR in Manpower planning across departments and have been involved in the complete recruitment life cycle.
Designed and developed standards for competency assessment for recruitment, development and promotions of employees.
Employee Relations -
Responsible for filing incident report & assist HR committee to conduct investigations on policy violations including work place conflicts, disciplinary issues, etc., & provide appropriate recommendation.
Training & Development -
Developed the learning and career development strategy for ALHO and involved in its implementation to ensure that the learning plan is aligned with the corporate business needs.
Designed training courses & programs necessary to meet training needs internally and/or managed this activity via external providers in strict adherence to the training budget.
Equip and train managers with the skills & tools to manage their employees’ performance & development.
Performance Management -
Created and implemented new performance evaluation process and supported the Head of HR in management of performance bonus plan.
Monitored the quarterly performance reviews and presented the report to the management.
Career & Succession Planning -
In collaboration with the Line Managers identified flexible career path across the organization to ensure that the potential talents can pursue different options throughout their career progression within ALHO.
Partnered with functional heads with the use of approved methodology (Nine Box tool) to ensure the identification of critical positions and high potentials pool and presented the report to Head of HR.
Conducted annual talent review organization wide in order to track the status of the talent portfolio and bridge gaps and presented findings to Head of HR with recommendations.
Achievements:
Initiated the Training division by introducing the four-step training process that is aligned with the organizational strategy.
Designed and launched the training process map and the policies
Developed a training needs assessment format (Kirkpatrick module) and rolled out the process for 2015.
Developed employee engagement survey and involved in the entire cycle with the focus to shape high-performance cultures, improve the return on talent investments and deliver measurable business results.
Revised the current performance management system and brought in the balanced scorecard approach to measure KPIs for the current year, 2015.
Responsible for successful initiation of the Balanced Scorecard approach by educating and training the department heads and staff.
Designed Job descriptions for the entire organization, department-wise right from the scratch by performing relevant job analysis and conducting benchmark study.
Played a pivotal role in designing and drafting the employee handbook and HR manual for ALHO
Noteworthy Milestones achieved in current tenure
Talent Management -
Work with VP/Talent Management team to build a leadership pipeline that improves the depth of talent across the organization and meets the needs of accelerating organizational growth.
Work closely with key stakeholders in the design and implementation of a competency assessment and development system
Succession Management -
Responsible for identifying high impact positions, career paths & development opportunities, essential in developing Etisalat’s next generation leaders.
High Potential Program -
Assisting the HiPo Manager for events relative to HiPo Team across OpCo’s & UAE.
Training & Development -
Liaise with Training Manager to develop methods, procedures and systems to support learning initiatives and records maintenance; evaluate and measure the effectiveness of training and development programs.
Assist in initiating & monitoring the process of identification & development of staff with potential.
Global Mobility -
Responsible for facilitating end to end process for international assignments (short and long-term) for both inbound and outbound employees.
Recruitment -
Assist Recruitment team in scheduling, organizing interviews, & other recruitment activities.
Responsible for managing the Recruitment and Onboarding Dashboard and presenting quarterly reports to management.
Performance Management -
Assist in managing half yearly performance management process for all Group functions.
Coordinate with function heads and prepare promotion cases and obtain necessary approvals to issue Promotion Memos/Letters.
Achievements:
Developed a format furnishing implementation of the Assessment Matrix; and as part of innovation- performed an analysis to identify training requirement for asserting areas of development.
Successfully managed execution of Personal Scorecards for Group Staff (Quarterly basis) and recording the same as a dashboard report and presenting it to the Management.
Key Responsibilities:
Administrative Portfolio:
Arranging employment visa, express visa and coordinating with the Shipping agent for arranging sea crew visa for the staff and crew.
Coordinating with site superintendents and PRO (Public Relations Officer) for arranging Medical and Resident card formalities for persons arrived on employment visa.
Updating and maintaining information of visas and resident cards arranged for staff and crew as an organized filing system on company network for easy reference.
Travel and accommodation arrangements in coordination with H.O. and travel department on site for persons arriving to site.
Visa cancellation procedure carried in co-ordination with the concerned Superintendents and Muscat PRO. Co-ordinate with HR department for refund payment and renewal.
Regularly monitoring and supervising tasks handled by the drivers and PRO.
Independently managed a team of 3 staff members for smooth functioning of admin department.
Managed and scrutinized project correspondence.
Monthly checking and cross verification of hotel invoices and invoices from the shipping agent.
Arrange Oman driving license and Belgian registration formalities for staff.
Regular monitoring of JDN vehicles overview list and update on company network.
Performed miscellaneous tasks such as handling phone calls, maintaining and updating network files, flight arrangements, etc..
HR Portfolio :
Prepare payroll in accordance to timesheets and leave details received from site and Muscat office.
Manage employment contracts and update filing.
Regular updation of leave of staff and laborers from Site office and Operations office. Soft copy maintained on the network.
Involved in recruitment of new staff and labour.
MBA with Majors in HR & Strategy
MBA with Major in HR & Strategy
